misty57 Posted October 26, 2014 #1 Share Posted October 26, 2014 My reservation for February has disappeared from the website! I have misplaced my invoice so have no reservation number on hand. I sure hope they are just upgrading us to a suite or something (yeah I know, not likely). :eek: Link to comment Share on other sites More sharing options...
Merion_Mom Posted October 26, 2014 #2 Share Posted October 26, 2014 My reservation for February has disappeared from the website! I have misplaced my invoice so have no reservation number on hand. I sure hope they are just upgrading us to a suite or something (yeah I know, not likely). :eek: You must have received your invoice electronically. Find the file on your computer. :) Of course, you COULD just call C&A: 800-526-9723 Link to comment Share on other sites More sharing options...
ark-03-engineer Posted October 26, 2014 #3 Share Posted October 26, 2014 Mine is gone for a Nov. Sailing, even with the reservation # gave me a not accessible at this time, I think they must be doing something on their end. Link to comment Share on other sites More sharing options...
Merion_Mom Posted October 26, 2014 #4 Share Posted October 26, 2014 Oh, wait. I may be in the middle of the ocean, but even *I* know that it is Saturday night. Royal Caribbean does website maintenance on Saturday night. Wait until Sunday afternoon. Your problems *should* resolve themselves. :D Link to comment Share on other sites More sharing options...
Coralc Posted October 26, 2014 #5 Share Posted October 26, 2014 Disconnected from Royal Caribbean?......It's Saturday Night! :D Link to comment Share on other sites More sharing options...
Ocean_Waves Posted October 26, 2014 #6 Share Posted October 26, 2014 This happened to me to before in the past. All three of my cruises vanished....on a Saturday night, to never reappear again, until I made a phone call a few days later and they had to manually re enter them into "my cruises". Wasn't painful at all. The anxiety of not knowing if we lost our rooms was though! I got on here and did a forum search and seen others had the same issue, so I waited it out until I couldn't wait any longer. Long post short - Give them a call tomorrow and they can manually re add it. Link to comment Share on other sites More sharing options...
misty57 Posted October 26, 2014 Author #7 Share Posted October 26, 2014 Thanks.. it's back. I didn't know it was *common* knowledge that the website goes down for maintenance on Saturday nights. I keep checking to see if I can get a significant price reduction. I can get a guarantee category for about $150 total less, but I really like my location now, so it would have to be more than that to make me switch. I might upgrade for the same price I paid :rolleyes Link to comment Share on other sites More sharing options...
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