Ex Boltonian Posted December 5, 2014 #26 Share Posted December 5, 2014 Just had a call from Customer services and came to an agreed resolution.It would appear that the East restaurant is not open in the normal format on New Years Eve but the on-line booking system was not changed to reflect this. Subsequently there is to be a 6 course taster meal with canopies, cocktails and wine for one night only with all guests assembling at 7-pm. This is being sold at a higher price than that paid by myself but the company are honouring our price. We have accepted and are now looking forward to a great evening.:):):):):) Really good news, glad everything turned out well. Enjoy your anniversary. Link to comment Share on other sites More sharing options...
Southendweather Posted December 10, 2014 #27 Share Posted December 10, 2014 I hope they don't do that to my booking in the White Room as it's my Birthday. That wouldn't be a good start! Link to comment Share on other sites More sharing options...
Slugsta Posted December 11, 2014 #28 Share Posted December 11, 2014 That's great news! I'm glad that this has been resolved to your satisfaction, I hope that you have a lovely cruise and that your anniversary is all you want it to be :) Link to comment Share on other sites More sharing options...
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