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I tried to book an accessible cabin on RCL and the ship has only a few such cabins and they are taken. I was told that they do not require any documentation in order to reserve the HC cabin. I never needed one of those cabins before, but I really do no, especially since most cabins on the ship are too small to accommodate my scooter. But I will pay attention as final payment date come due.

I'm interested to find out why scooter users want a HC cabin?

Is it because they need the wheelchair friendly bathroom and the wider cabin door?

Or is it because you don't want to park your scooter in an area away from your cabin overnight?

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I'm interested to find out why scooter users want a HC cabin?

Is it because they need the wheelchair friendly bathroom and the wider cabin door?

Or is it because you don't want to park your scooter in an area away from your cabin overnight?

 

SOLAS regulations state that scooters cannot be parked in the hallways. Most lines do not have designated storage/charging areas for scooters away from the staterooms, and require that they be stored within the staterooms. Most persons who require a scooter have some sort of need for the safety features within the handicapped rooms and the wider doorways.

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I can reply to that first hand. We book a handicap accessible not for more room for my husbands scooter, that helps as his scooter is 23 inches wide. We book it because of no step up to the bathroom, a shower seat, walk in shower, grab rails, both for the toilet and shower. With Parkinsons, no steps and grab rail are wonderful.

 

We would love to be able to book a regular cabin, it would sure open up more opportunities to sail. As of now, we book 1 to 2 years on advance.

 

Sent from my SAMSUNG-SM-G920A using Forums mobile app

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I'm interested to find out why scooter users want a HC cabin?

Is it because they need the wheelchair friendly bathroom and the wider cabin door?

Or is it because you don't want to park your scooter in an area away from your cabin overnight?

 

Hi Bloodgem,

 

If you are a Madge who holidays in Benidorm then you don't need one but as most scooter users are disabled they will have a good reason to use an accessible room.

 

If a scooter user parked their scooter away from their room how would they get to the room?

 

It does seem from your query that you have some motive to ask these questions or is it that you are an able bodied person with a genuine thirst for knowledge?

 

I am a scooter user who needs an accessible room.

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I can reply to that first hand. We book a handicap accessible not for more room for my husbands scooter, that helps as his scooter is 23 inches wide. We book it because of no step up to the bathroom, a shower seat, walk in shower, grab rails, both for the toilet and shower. With Parkinsons, no steps and grab rail are wonderful.

 

We would love to be able to book a regular cabin, it would sure open up more opportunities to sail. As of now, we book 1 to 2 years on advance.

 

Sent from my SAMSUNG-SM-G920A using Forums mobile app

Thank you for answering my question. :)

My DS is confined to a wheelchair and like you we have to book 18 -24 months in advance. I seen people park their scooters overnight, by the lifts and I have seen scooter user staying in HC cabins.

Whilst I have no problems with people like your husband or others that have had strokes, for example, that need HC cabins and the bathrooms. I do get slightly irritated when I see some scooter user who appear to have the able to walk staying in HC cabins just because they don't want to park their scooters slightly away from their cabin. I have heard some scooter users say "We always get an accessible room so that the scooter does not need to be parked away from the cabin". A poster on CC even poster that was the reason for them booking a HC cabin.

I was wondering if my irritation was misplaced. I can now see, thanks to you, that sometimes it is misplaced. But I also realise that some scooter user will always book HC cabins just because they want to park their scooter in them.

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Hi Bloodgem,

 

If you are a Madge who holidays in Benidorm then you don't need one but as most scooter users are disabled they will have a good reason to use an accessible room.

 

If a scooter user parked their scooter away from their room how would they get to the room?

 

It does seem from your query that you have some motive to ask these questions or is it that you are an able bodied person with a genuine thirst for knowledge?

 

I am a scooter user who needs an accessible room.

Hi Enforcer

My motive is simple, it is to gain insight from other.

My DS is confined to a wheelchair. On some cruises, we have been on, I have overheard some scooter users admit to their friends "that they have only brought their scooters so that they can have a HC cabin. That they will only use the scooter when they are off the ship as they do not need it whilst they are on the ship".

After hearing this 2 or 3 times I started to get a slightly suspicious of scooter users. That why I asked the question.

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I need my scooter on the ship and the no threshold to the bathroom and other safety features incorporated there......there are scooters that just fit through regular cabin doors but not all hallways are wide enough to get the right angle to head straight through the door.....and it is the law that your scooter must stay in your cabin...the days of the kind steward storing it for you out of the way should be technically over....not to say it doesn't happen but the line can face a stiff fine if discovered allowing them in the halls....a scooter provides me with safety and independece....

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Hi Enforcer

My motive is simple, it is to gain insight from other.

My DS is confined to a wheelchair. On some cruises, we have been on, I have overheard some scooter users admit to their friends "that they have only brought their scooters so that they can have a HC cabin. That they will only use the scooter when they are off the ship as they do not need it whilst they are on the ship".

After hearing this 2 or 3 times I started to get a slightly suspicious of scooter users. That why I asked the question.

This is an interesting comment. I would say the exact opposite is true - but of course not for all. For those who cannot walk at all, the scooter changed their lives.

 

I do not own a scooter - however I cannot cruise without one. Many of the cruise ships today are more than 1000 ft long and some are 16 decks high. I have arthritic knees that do not allow me to walk any long distance without pain and more importantly, I have COPD.

 

Do you realize that many people rent scooters? They are not cheap. My last cruise was for 9 days and cost $260. Do you really believe people spend this money unnecessarily?

 

Occasionally, I can leave the ship - I especially have no choice if it is a tender port- without the scooter. But, it will take me three times as long to get where I need to be. I would not wish my ailments on anyone. But, the scooter is absolutely necessary for me while the other features of the HC cabin (other than the shower grip) are not.

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Do you realize that many people rent scooters? They are not cheap. My last cruise was for 9 days and cost $260. Do you really believe people spend this money unnecessarily?

Yes I know people rent scooters but the cost is unknown to me. As we mainly depart from Southampton I also know that the majority of scooters are rented from Mobility at Sea. We always hire a hoist from Mobility at Sea so have got good at spotting their company logo. For our next cruise I am paying £195 (roughly $249) for 12 nights.

 

"That they have only brought their scooters so that they can have a HC cabin. That they will only use the scooter when they are off the ship as they do not need it whilst they are on the ship". Was based on a comment that myself and my non-wheelchair confined DS overheard on embarkation day.

We were Independence of the Seas in May 2018. My parents and my wheelchair confined DS were in Schooner and me and my other son were on the Promenade get snacks for the family. As we were waiting to be served a lady, on a scooter, was chatting to to her friends near to use. The friend made a comment about the scooter. I'm unsure what the comment was as the friend was more softly spoken than the scooter user. The scooter user quite clearly said. "I've only brought it so I can have a HC cabin. I will only use the scooter when i'm off the ship as I do not need it whilst I'm on the ship". The scooter had no company logo on it indicting if it was a rented scooter, we checked as we walked pass it, so I don't know if the lady owned the scooter or had borrowed it from someone.

 

Like you I have always assumed that people who hired scooter actually needed them, as we would not hire a hoist if we could lift my DS. But as more people seem to be using scooters, that have no renting company logo's on, added to the overheard comment perhaps you can appreciate my suspicion.

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I'm interested to find out why scooter users want a HC cabin?

Is it because they need the wheelchair friendly bathroom and the wider cabin door?

Or is it because you don't want to park your scooter in an area away from your cabin overnight?

Thank you to everyone who has answered my question :D

 

I think it is so easy for 1 or 2 bad scooter users, if i'm allowed to use that term, to start tinting a person's view.

I also know that selfish behaviour is not just restricted to scooter user. That able bodied people and wheelchair users are just as bad. Yes I have nearly been hit by someone driving a powered wheelchair too fast.

 

I never knew about SOLAS regulation "stating that scooters cannot be parked in the hallways." I have only seen scooters parked in hallways during the day and at night I have seen the same scooters on charge in public areas, normally near the lift.

 

A big heartfelt thank you :hearteyes: for not judging me too harshly for asking a question that can be considered a risk topic.

I know if I had posted the question on the RCI forum I would have been blasted for daring to question scooter users. The last thread posted on the RCI forum about scooter users got removed due to the amount of abuse that was hurled at anyone who posted anything negative about scooter users. One poster only commented that they thought "new scooter users or users that only use scooters on cruises should take a small driving test" went down like a lead balloon.

 

Again a big thank you. :*

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I booked our first NCL cruise a couple of weeks ago, on the Breakaway, for 3 people. When I was looking at rates I clicked on their cheapest rate (the "sail away") for a family ocean view. It was giving me some cabin options - I think it was like 4 or 6 cabins available for my rate. When I looked at the deck plan I noticed they were larger than the regular cabins, and that's when I realized they were all HC cabins. DD does have a disability but she does not need a HC cabin. They did not offer any other type of cabin, I think it was because we needed an OV family cabin and they do not seem to have many of those.

 

I ended up choosing a regular ov family room at the higher rate - it worked out fine since we then got the pick 2 offer so it was kind of a wash. Still I felt uncomfortable that NCL put me in that position. I don't want to take a HC room from someone who really needs it, but they were not giving me any other choices if I wanted to book the lowest rate cabin for 3 ppl.

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Like you I have always assumed that people who hired scooter actually needed them, as we would not hire a hoist if we could lift my DS. But as more people seem to be using scooters, that have no renting company logo's on, added to the overheard comment perhaps you can appreciate my suspicion.

I do! And, I'm sorry if my comment gave the impression I did not believe you- because I did, but I felt that person must be the exception rather than the rule. But, another question might be 'why would someone have a scooter if they did not need it'? They are expensive. Of course, I guess someone could bring someone else's? But that seems like a lot of trouble to go through just to get a bigger cabin.

 

Since there are so few HC cabins in the first place, I absolutely think the cruise lines should insist on documentation from a physician that confirms the need for the HC cabin - with no exceptions. I also think they should enforce their own regulation that if there are no more HC cabins, those occupied by someone who has not produced such documentation should be required to move.

 

In any case, I hope you are able to secure the needed HC cabin for you and your family for any up-coming cruises!

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I need my scooter on the ship and the no threshold to the bathroom and other safety features incorporated there......there are scooters that just fit through regular cabin doors but not all hallways are wide enough to get the right angle to head straight through the door.....and it is the law that your scooter must stay in your cabin...the days of the kind steward storing it for you out of the way should be technically over....not to say it doesn't happen but the line can face a stiff fine if discovered allowing them in the halls....a scooter provides me with safety and independece....

 

Exactly my reasons.

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Since there are so few HC cabins in the first place, I absolutely think the cruise lines should insist on documentation from a physician that confirms the need for the HC cabin - with no exceptions. I also think they should enforce their own regulation that if there are no more HC cabins, those occupied by someone who has not produced such documentation should be required to move.

 

Documentation from a physician to rent a room on a cruise ship seems rather excessive, not to mention expensive to get and process. They do require the special needs form filled out, or they reserve the right to move the passenger.

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Completely agree that requiring documentation from a physician that I require a HC accessible cabin is excessive and burdensome. It's hard enough to secure one of these cabins - and as has already been stated, we already have to fill out paperwork with the cruise line that we meet the requirements for these cabins.

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I can reply to that first hand. We book a handicap accessible not for more room for my husbands scooter, that helps as his scooter is 23 inches wide. We book it because of no step up to the bathroom, a shower seat, walk in shower, grab rails, both for the toilet and shower. With Parkinsons, no steps and grab rail are wonderful.

 

We would love to be able to book a regular cabin, it would sure open up more opportunities to sail. As of now, we book 1 to 2 years on advance.

 

Sent from my SAMSUNG-SM-G920A using Forums mobile app

 

I have Parkinson's and find it very difficult to book an Accessible cabin .In my opinion it should be mandatory to produce medical evidence of a disability when booking .

I have been on 6 cruise lines and only one required that .

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According to the ADA, cruise lines cannot ask what your disability is, only the reason why you need an accessible cabin, such as using a walker, scooter, wheelchair, crutches or if you need an accessible bathroom.

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According to the ADA, cruise lines cannot ask what your disability is, only the reason why you need an accessible cabin, such as using a walker, scooter, wheelchair, crutches or if you need an accessible bathroom.

As long as an MD signs the paperwork already required it is irrelevant what the disability is - just that in the doctor's opinion a HC cabin is necessary.

 

As previously stated, I need a HC cabin and I do not agree that it is burdensome to visit my doctor to secure the proper documentation.

 

I believe if this was mandatory there would be more cabins available to those who need them.

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Documentation from a physician to rent a room on a cruise ship seems rather excessive, not to mention expensive to get and process. They do require the special needs form filled out, or they reserve the right to move the passenger.

Does anyone know if a pax has been removed from a HC cabin?

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Does anyone know if a pax has been removed from a HC cabin?

At present, I think not.

 

I am not sure if the requirements are universal for all cruise lines. Three years ago I booked an accessible cabin on the Carnival Sunshine. I was required to fill out documentation. I don't remember exactly what was on it, but it did not ask what my disability was.

 

This year we were on RCCL Anthem of the Seas and there were no accessible cabins at the time we booked ( 9 months out). I was told they were all gone. No attempt to find one was offered to me. Nine nights of coping with the scooter in front of the bathroom and maneuvering around it was not pleasant. I would not have booked the cruise at all except it was a birthday cruise for my grandson.

 

I have just booked next year's cruise for September, 2019 on the Norwegian Jade and I was able to secure an inside accessible cabin. I was not asked if I needed it. I was not told I had to fill out any forms.

 

I recall reading that the Cruise lines do not release any HC cabins to the public until after final payment is due. Once a HC cabin is released to the public, once booked it is not rescinded.

 

IMHO, the bigger problem is there are nowhere near enough accessible cabins! For example, on RCCL Anthem there are almost 2100 cabins and only 34 are accessible and I don't know if any of them hold more than 2 people.

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Does anyone know if a pax has been removed from a HC cabin?

 

I cannot see how this would work from a logistical point of view when the ship is full, which is on the vast majority of cruises. You move a pax from the HC cabin, presumably on the basis that they do not actually need it. What cabin do you relocate them into? Any other pax who definitely needs an HC cabin is not going to be travelling because at the time of booking there was no suitable cabin available.

 

Regards John

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I realize this thread is a few weeks stale, but I don't want to start a new thread to make an on-time post. Besides, I haven't figured out how to start a new thread with the Android CC app.

 

I booked a cruise on Carnival Freedom today. I think it's an accessable cabin, the 4J with a forward facing window, but there was no indication that it was accessable until I had selected it.

 

In other words, the website offered me a 4J cabin selection by cabin number and I clicked continue. There was a note on the next page with the final cost that said something about the availability of the cabin I selected and I thought, "Oh, oh, what's this?" (Still nothing about it being an accessable cabin.)

 

Next page where I enter my CC payment information, there's a note about the cabin having wider doors and how high the shower threshold is. Now, I'm thinking this sounds like an accessable cabin. Below these notes is a check box that asks me to confirm that I'm willing to change cabins if a person who requires an accessable cabin requests one. The cabin will be the same or higher catagory.

 

So, did commit a mortal sin? There's still time for "redemption" as the cruise is still a few weeks outside final payment date. Or I could ask to change rooms. It's an Early Saver booking and it's the third week of a b2b, now b3b. I wanted a 4J, not an accessable cabin, so there's no evil intent here. I was not even aware that it was accessable until the payment page.

 

ANY comments?

 

I do not think you have done anything inappropriate in this matter. In my opinion if HC cabins are included on the website, as soon as one is selected it should be explicitly mentioned to you by a pop-up. This will give a potential passenger booking the cabin to think; "no that's not what I want" or proceed appropriately. I think some sort of evidence of your need should be required. In this respect the doctor's letter is one system and this letter should not be per cruise but enduring and be applied across all lines. Cruise lines could also help themselves if the on board doctor did a free assessment on your cruise. You could then got into the website as HC approved for future cruises.

 

In addition the problem of people only needing mobility scooters for use off the ship,mentioned by other posters could be sorted if the cruise lines held them in the hold and made them available to the passengers at ports. These people could book standard cabins in many cases freeing up HC cabins for those actually needing them.

 

Regards John

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IMHO, the bigger problem is there are nowhere near enough accessible cabins! For example, on RCCL Anthem there are almost 2100 cabins and only 34 are accessible and I don't know if any of them hold more than 2 people.

I know the answer. There are HC cabins on RCI ships that hold 3 people. Downside you have to book roughly 15 months in advance just to get them. I know this because we are a family of 5 and we always try and book a HC cabin for 3. Most of the time we can book a 3 person cabin but not necessarily the category we what.

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I do not think you have done anything inappropriate in this matter. In my opinion if HC cabins are included on the website, as soon as one is selected it should be explicitly mentioned to you by a pop-up. This will give a potential passenger booking the cabin to think; "no that's not what I want" or proceed appropriately. I think some sort of evidence of your need should be required.

 

Regards John

I find it interesting that on RCI UK website I cannot book a HC cabin, I cannot even check availability, I have to ring RCI or get my TA to ring RCI. However on RCI US website HC cabins can be booked. I don't know if this is the same with other lines.

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Booking is all over the place....i recently booked carnival and the hc cabins were not on their site but readily found on other sites...so i did not have to call...surprised that there were only a couple of fully accessible cabins on a newer ship...

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Posted (edited)

I wish there was something between a fully accessible cabin and a non-adapted one. I use walking aids all the time, sometimes a manual wheelchair (with OH pushing). I have just started hiring a scooter for use on-board so that I can be more independent and OH can go of and do his own thing without having to come back and take me to my next venue (the distances are too great for me to walk).

 

I need room for the scooter in the cabin and also electronic door opening, so that I can get myself and the chair/scooter in and out. If that were readily available, I wouldn't need to take an accessible room from someone who is a full-time wheelchair user :(:(

 

I would also benefit from a scooter/powerchair driving test! I rented one earlier this year but hadn't really taken enough notice of the dimensions. It was huge and I was not able to drive it through the cabin doorway (I got stuck several times and was utterly mortified). Nor was I able to manage in other tight spaces. It ended up parked in the cabin while I used the manual chair. For our forthcoming cruise, I have reserved a much smaller one and hope to be able to use it as planned. Maybe off ship too, if I am confident with it.

 

This forthcoming cruise was booked 14 months ago, we tried several cruiselines before we found 1 accessible cabin left on a September med cruise from Southampton. Next year we have a TA + return, we secured this 12 months ago on the day bookings opened.

Edited by Slugsta
typo

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I need room for the scooter in the cabin and also electronic door opening, so that I can get myself and the chair/scooter in and out. If that were readily available, I wouldn't need to take an accessible room from someone who is a full-time wheelchair user :(:(

 

This forthcoming cruise was booked 14 months ago, we tried several cruiselines before we found 1 accessible cabin left on a September med cruise from Southampton. Next year we have a TA + return, we secured this 12 months ago on the day bookings opened.

Not sure if this will help but we borrow a door wedge from our cabin steward. My DS is in a manual wheelchair, borrowing a wedge means only 1 person has to go back to the cabin with him. Sorry if I have presumed the wrong reason for you needing an electronic opening door.

 

Enjoy your cruise:D

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I would also benefit from a scooter/powerchair driving test! I rented one earlier this year but hadn't really taken enough notice of the dimensions. It was huge and I was not able to drive it through the cabin doorway (I got stuck several times and was utterly mortified). Nor was I able to manage in other tight spaces. It ended up parked in the cabin while I used the manual chair. For our forthcoming cruise, I have reserved a much smaller one and hope to be able to use it as planned. Maybe off ship too, if I am confident with it.

 

This forthcoming cruise was booked 14 months ago, we tried several cruiselines before we found 1 accessible cabin left on a September med cruise from Southampton. Next year we have a TA + return, we secured this 12 months ago on the day bookings opened.

 

This is so true! But, it may not be your diving as much as the hallways on some cruise ships are quite narrow. Also, I have noticed that in some places the walls seem to jut out. I have in the past (as mentioned above in this thread) booked a regular balcony cabin and I found it very difficult to make the turn into the room. But, it was either that or stay home.

 

It is so frustrating that you have to book so early to get an accessible cabin. I for one don't always know where I want to go 12-14 months out.

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Not sure if this will help but we borrow a door wedge from our cabin steward. My DS is in a manual wheelchair, borrowing a wedge means only 1 person has to go back to the cabin with him. Sorry if I have presumed the wrong reason for you needing an electronic opening door.

 

Enjoy your cruise:D

 

I'll do you one better - we bought our own door wedge off of Amazon and now always travel with it. Few hotels have automatic door openers, let alone the cruise ships. Such a little thing has made our life so much easier - we store it in the little pouch on the back of my mother's wheelchair so it's always at hand when we need it.

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I wished everyone and every public establishment took this more seriously. My husband is a full time wheelchair user and needs a lift to get into our car. In many places we go the disable spots are taken by people who don't need them but have a parking placard, leaving us to park in a spot without space to use the lift. I know some people have disabilities that aren't readily discernible but we often see people park in the disabled spots and then get out of their car and practically run into the store, park, whatever. Either that or they suddenly develop a limp when they see my struggling to get my husband out of the car. I have seen people park their scooter in a designated wheelchair spot on a cruise venue and then get out of their scooter to walk down the stairs and talk to to friends. If we want to reserve an accessible room for a cruise we need to book it over a year in advance, missing out on many good deals that are only available for cruises booked with less advance notice. My hairdresser (who is able bodied and does not require an accessible room for anyone in her family) recently bragged about getting an accessible hotel room because her travel agent told her it would be a larger room. It goes on and on and I would be more than happy to provide documentation to anyone if it would help stop the people who do things improperly.

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In my opinion, the only way the problem will ever be resolved is to get the ADA to allow the cruise lines to demand doctor's proof that an individual requires the “accessible” (not HC) cabins. The cabins were originally designed for mobile devices (or large equipment), not hearing aids, white canes or any fictional problems. The standard cabins with applicable modifications or devices are great in many cases. I'm not suggesting one's medical history, only their current needs.

The problem was created because the disabled did not want anybody to know their personal business. To my knowledge, none of the cruise lines care what the problem is, they only want to know what the individual's needs are, thus a doctor's statement would be appropriate for everyone. We are all suppose to fill out a “special needs” form, so what is wrong with having a doctor verify it. I'm not suggesting medical history, only what a person's needs are.

Since I have Minnesota HC plates, I am only familiar with Minnesota's requirements. Here it is specifically based on the distance a person can walk without fear of harm or dying. They do not require any info regarding the reason or my illness. I also happen to know that Minnesota is easier to pass than the VA standard. Thus I suspect there may be other variances out there. In my case, I am disabled under both standards and I do not care who knows or if they know I have serious lung issues.

What I am leading up to is that the disabled needs to petition the ADA to change the rules allowing applicable sources to demand verification of an individual's need. Not one's medical history, only and specifically, their needs. That would eliminate a lot of abuse and help many of us. As far as doctor's charging for a letter, suggest that they provide you with a statement as part of your annual physical. Mine is included and up-dated every year. The airlines use to ask for it on their form, but I never had a problem using my letter. One airlines even made a copy and I think they noted it in my records.

Sorry if I upset the apple cart, but we need to take responsibility for the nightmare we, the disabled, actually created by demanding privacy when privacy should not have been an issue. What we need is adequate space for our devices or the applicable devices as may be necessary.

Yes, currently, most of us have to book early to get an accessible cabin. Before they changed the final payment due date, many of us could get a price reduction when the price was dropped. With final due dates being out four months now, it is very unlikely we will be able to get those discounted rates.

Betty

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I can only book within 12 month as insurance companies in U.K. will only insure one year ahead, also my condition is slowly progressive so I don’t know how much I will have deteriorated more than a year ahead. I always check how much it will cost me as it goes up a few hundred pounds every year. So I mostly miss out on getting an accessible cabin and therefore can’t take a scooter.

Several people have suggested that more accessible cabins should be available but this is governed by the size of the ship and the crew available to help the handicapped in the event of an emergency.

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I realize that the POTUS is quite busy but perhaps a letter to him would help ?

Do you really think the current POTUS cares about disabled people? He is too busy playing golf.

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I can only book within 12 month as insurance companies in U.K. will only insure one year ahead, also my condition is slowly progressive so I don’t know how much I will have deteriorated more than a year ahead. I always check how much it will cost me as it goes up a few hundred pounds every year. So I mostly miss out on getting an accessible cabin and therefore can’t take a scooter.

Several people have suggested that more accessible cabins should be available but this is governed by the size of the ship and the crew available to help the handicapped in the event of an emergency.

 

 

I agree it seems it would be easy for the cruiselines to add more accessible rooms. For example on Harmony of the Seas less than 2% of the total rooms are accessible. It makes you wonder why they can't take some of the junior suites and convert them to accessible suites. Regular rooms of all levels could be made accessible and then released for able bodied persons if not booked by disabled persons. Or perhaps they could put in a scooter storage area so people that only need scooters and not wheelchairs would not need to take up the accessible rooms. My husband is a full time wheelchair user and cannot ambulate at all. He absolutely needs an accessible room for the bathroom amenities such as roll in shower, fold down shower chair, etc. As you stated an accessible room must be booked well in advance and this prevents people needing these rooms from getting any deals, specials, etc or booking less than a year and a half in advance.

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I can only book within 12 month as insurance companies in U.K. will only insure one year ahead, also my condition is slowly progressive so I don’t know how much I will have deteriorated more than a year ahead. I always check how much it will cost me as it goes up a few hundred pounds every year. So I mostly miss out on getting an accessible cabin and therefore can’t take a scooter.

Several people have suggested that more accessible cabins should be available but this is governed by the size of the ship and the crew available to help the handicapped in the event of an emergency.

Since I live in the US, I am not familiar with U.K. insurance companies. Is it not possible to obtain insurance closer to final payment? For example, I recently booked NCL Jade for September 2019. I can add insurance any time up to the final payment date. The required deposit was $25 per person. Final payment is not due until May 2019. I can cancel anytime up until May without penalty. Even if the deposit was non-refundable, I would only be out $50 if I had to cancel.

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Since I live in the US, I am not familiar with U.K. insurance companies. Is it not possible to obtain insurance closer to final payment? For example, I recently booked NCL Jade for September 2019. I can add insurance any time up to the final payment date. The required deposit was $25 per person. Final payment is not due until May 2019. I can cancel anytime up until May without penalty. Even if the deposit was non-refundable, I would only be out $50 if I had to cancel.

In the UK we can buy insurance at any time prior to the cruise. We can buy insurance up to 12 months in advance of the cruise. If we buy a cruise with out insurance and need to cancel the cruise we lose our deposits at the best.

 

 

Below is RCI cancellation policy for UK booking:

 

If I have to cancel my cruise, will I get a refund?

If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing using registered mail or e-mail to ensure safe receipt of the cancellation letter. The holiday will only be cancelled on the date we receive the written notice of cancellation. Generally if you cancel you will have to pay the cancellation charges set out below:

 

5 days or less 100%

6 to 14 days 90%

15 - 28 days 75%

29 - 56 days 50%

57 days or more Deposit only (£150 per person)

 

Please be advised that the minimum cancellation charge will always be the loss of deposit. Please note: that any amendment or transfer fees will also be charged when a booking is cancelled. These fees are detailed in section 1.11 of our Booking Conditions. Please refer to section 1.11 when making a significant amendment, within 56 days of your departure date as your booking may be treated as a cancellation and cancellation charges will apply. Therefore a new booking will be created incorporating any new business rules or terms and conditions applicable. Please note: The date of departure means the date the arrangements you have booked with us commence.

 

Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. Claims must be made directly to your insurance company. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price.

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Bloodgem - thanks for the clarification. I would not want to risk £300 in deposits. What would happen if you booked a cruise as soon as it opened up- could you then purchase insurance 12 months out from the sail date? And, would the insurance be less than the £150 per person already spent in deposits?

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Bloodgem - thanks for the clarification. I would not want to risk £300 in deposits. What would happen if you booked a cruise as soon as it opened up- could you then purchase insurance 12 months out from the sail date? And, would the insurance be less than the £150 per person already spent in deposits?

We have to take the risk, yes we are willing to lose £450 (for 3 of us) . We book the cruise as soon as they are released. Then purchase the insurance as soon as we can, which is 12 months before the cruise. If we don't take the risk then we don't cruise. We need an accessible cabin, unlike Silversurf

 

I can only book within 12 month as insurance companies in U.K. will only insure one year ahead, also my condition is slowly progressive so I don’t know how much I will have deteriorated more than a year ahead. I always check how much it will cost me as it goes up a few hundred pounds every year. So I mostly miss out on getting an accessible cabin and therefore can’t take a scooter.

We are doing a 12 night cruise in September and have paid £70 for insurance. This is for 3 adults and includes my DS who has

stable medical issues. I think the most we have paid for insurance is £95, this was for a 14 night cruise.

With UK insurance we can pick the level of cover we want, we tend to pay for medium cover. Also unstable medical conditions can increase the price of the policy.

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