smaheu11 Posted August 25, 2015 #1 Share Posted August 25, 2015 I am having a difficult time with getting anyone at Royal to get my group linked. I have tried to contact Royal they say Agent has to handle agent claims because we are set up as My time Dinning Royal has a policy not to link? Is there someone I can contact via email to try and get this resolved. We are a party "Group" of 10 and have prepaid and reserved My Time Dinning and Mystery Dinner but we are not linked together? Therfore we are being told that we are not reserved to sit together?? :confused: Thanks for any help.. Link to comment Share on other sites More sharing options...
Andie272 Posted August 25, 2015 #2 Share Posted August 25, 2015 I thought they don't assign you a table with My Time, so you just go together and ask to be seated together. Link to comment Share on other sites More sharing options...
dacsmom Posted August 25, 2015 #3 Share Posted August 25, 2015 Each party has to contact the TA and RCI and give permission then the reservations can be linked. The TA should be able to arrange that for you. I had the same issue when some of were booked through a TA and some through RCI. After the TA sent the acknowledgements to RCI, it only took one phone call to link the reservations. You don't technically have to make reservations with MTD, but with that big a group it is a good idea so you don't have a long wait. Link to comment Share on other sites More sharing options...
marys350 Posted August 25, 2015 #4 Share Posted August 25, 2015 (edited) I am having a difficult time with getting anyone at Royal to get my group linked. I have tried to contact Royal they say Agent has to handle agent claims because we are set up as My time Dinning Royal has a policy not to link? Is there someone I can contact via email to try and get this resolved. We are a party "Group" of 10 and have prepaid and reserved My Time Dinning and Mystery Dinner but we are not linked together? Therfore we are being told that we are not reserved to sit together??:confused: Thanks for any help.. I have had MTD for a party of 10 before when we booked our cruise with a travel agent. The travel agent was the one who had to link the reservations. I would call the travel agent back and ask again and ask to speak to a supervisor if needed. When I have booked my cruise directly with RCCL I was able to have them link reservations on the phone by providing everybody's reservation number. Each party also had to call and do the same. Edited August 25, 2015 by marys350 Link to comment Share on other sites More sharing options...
Clarea Posted August 25, 2015 #5 Share Posted August 25, 2015 I am having a difficult time with getting anyone at Royal to get my group linked. I have tried to contact Royal they say Agent has to handle agent claims because we are set up as My time Dinning Royal has a policy not to link? Is there someone I can contact via email to try and get this resolved. We are a party "Group" of 10 and have prepaid and reserved My Time Dinning and Mystery Dinner but we are not linked together? Therfore we are being told that we are not reserved to sit together??:confused: Thanks for any help.. Also, linking reservations will generally not affect your seating at the Mystery Dinner. Link to comment Share on other sites More sharing options...
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