yummysbakery Posted February 6, 2016 #1 Share Posted February 6, 2016 I was on the Getaway jan 3. Long story short ended up with a credit on my folio at the end of the cruise. No big deal thought i would see a credit to my credit card. A couple of weeks later i called guest relations to check on the refund only to be told i would receive a check in the mail. Not happy but ok. Today i again called guest relations as i have still not received the refund. Now they are going to email that department to see why i have not received it. Anyone else have these issues? Im ready to schedule another cruise but i dont want to do that until this gets straightened out. Its only a few hundred dollars but im starting to get irritated! In this day and age it should be a simple matter dont you think? Sent from my LGLS991 using Tapatalk Link to comment Share on other sites More sharing options...
Rare www3traveler Posted February 6, 2016 #2 Share Posted February 6, 2016 I would suggest that you write a letter to: Guest Relations 7665 Corporate Center Drive Miami, Florida 33126 Provide them with as much documentation as possible. Link to comment Share on other sites More sharing options...
triptolemus Posted February 6, 2016 #3 Share Posted February 6, 2016 You are not going to see a credit to your card. You are going to see a check in the mail. It may look like junk mail. Link to comment Share on other sites More sharing options...
Moby0215 Posted February 6, 2016 #4 Share Posted February 6, 2016 Yes it is normal to mail a check. It should however only take a few weeks. It is probably on its way but doesn't hurt to call and ask. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted February 6, 2016 #5 Share Posted February 6, 2016 The "check in the mail" does take a while. Call and ask when the check was processed. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now