Jump to content

Upgrade versus Upsell


tulch
 Share

Recommended Posts

There are several current threads regarding "upsells" but very few concerning "upgrades" and the "Upgrade Fairy."

 

Prior to the new regime, passengers might receive a call from the Upgrade Fairy. I believe that a "good" rate was 1/3 of the difference between what you paid for your stateroom and the better cabin -- and that was total, not per person. For example, if the upgrade was $2000 more, you would pay $650 - $675 TOTAL for the upgraded room.

 

The Upgrade Fairy called you. There was no published number and no obvious rationale to the algorithm used.

 

Has the Upgrade Fairy gone away? If so, are the deals as good as they used to be? Or, can one do as well by calling the upgrade department?

 

(Note: I am excluding upgrades due to NCL's mistake. We were upgraded to a suite in January because NCL changed our reservation, almost a year after it was made. The suite apparently was the only room available.)

Link to comment
Share on other sites

I've never heard an upgrade fairy story around here. Once when I had an inside booked on DCL, we received a call to let us know we were being upgraded to a balcony, and were we okay with that. Um, yes! THAT is an upgrade fairy. Lots of upsells around here, but no real fairies.

 

 

Sent from my iPhone using Forums mobile app

Edited by LrgPizza
Link to comment
Share on other sites

Thanks to new management , let us have a moment of silence for,the passing of the Upgrade Fairy.

No more gratis upgrades. Upsells may be available for,your sailing but, they have hardline on price for such. They will not offer discounts, YMMV.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...