Problems today accessing cruise planner

[Whitechapel girl]

Anyone else having problems on accessing the CP today? I can on my iPhone but not iPad

[Bacardi..]

I think you answer your own question. 1 device works so it can't be p&o. Try doing a hard restart on the iPad (power and home button until the apple logo shows (ignore the slide to power off message)).

 

I have tried two browsers and two cruises both been fine today logging on

 

 

Sent from my iPad using Tapatalk

[vicky2015]

I have had this problem today on iPad and iPhone so ended up on computer and it worked

[Clodia]

My windows 10 machine has some trouble but my other devices are fine; maybe P and O haven't caught up with windows 10 yet.

[terrierjohn]

I think their website is probably overloaded with people checking 2017 cruise itineraries.

[GLYNAGP]

I used the cruise planner this afternoon from my iPad to update our information. It's wouldn't work with a Safari Browser but was no problem with a Google Crome browser.

 

I'm no computer wiz kid (far from it) but I think I've got the correct terminology

[Dave Ayton]

Had the same issues yesterday with booking excursions for trip in June. Ended up speaking to a pando advisor who was extremely helpful sorting the trips out for our party.

The issue appears to be there operating system, Windows, cannot keep up with the iOS updates and therefore on occasion can't "speak" to each other.

For a technophobe I think I've explained it properly !!

[Mr Piano]

There's always problems with it, been having problems with it for last few years. It's hit and miss whether you get on it or not, I don't suppose it will ever change