dorisdoris1 Posted March 22, 2016 #1 Share Posted March 22, 2016 just received an email cancelling our Priscilla April 10,and not permitted to rebook it until we board...customer services not interested..not a good start really:confused: Link to comment Share on other sites More sharing options...
Annmeat Posted March 22, 2016 #2 Share Posted March 22, 2016 Two cruises ago we received notice that all our comedy res. as well as Legally Blonde were cancelled( my kid wanted to go to LB, not me) and could be rebooked once in board. We had no problem getting the Legally Blonde reserv. using iConcierge and had the human concierge schedule Headliners. Maybe they are changing the night of the show, as was the case with us and LB, or something else. Just do it when you get there. Don't let a small glitch put a damper on your trip-yikes! Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
dorisdoris1 Posted March 22, 2016 Author #3 Share Posted March 22, 2016 thankyou so much xx Link to comment Share on other sites More sharing options...
bostonfred Posted March 22, 2016 #4 Share Posted March 22, 2016 My show on 29th was also cancelled. l called reservations and was able to rebook.this is on the epic. Good luck! Link to comment Share on other sites More sharing options...
philatiger Posted March 22, 2016 #5 Share Posted March 22, 2016 just received an email cancelling our Priscilla April 10,and not permitted to rebook it until we board...customer services not interested..not a good start really:confused: I would call back and speak to another customer service person and try to rebook, seems like you get different answers depending on who you are speaking to. Worth a shot. Link to comment Share on other sites More sharing options...
dorisdoris1 Posted March 22, 2016 Author #6 Share Posted March 22, 2016 My show on 29th was also cancelled. l called reservations and was able to rebook.this is on the epic. Good luck! Hi,was that the 29 March xx Link to comment Share on other sites More sharing options...
dorisdoris1 Posted March 22, 2016 Author #7 Share Posted March 22, 2016 I would call back and speak to another customer service person and try to rebook, seems like you get different answers depending on who you are speaking to. Worth a shot. We are travelling with friends she too was given the same info,its also completely gone from the pre bookable options..makes me wonder if it was an overbooking to if its totally cancelled for our sailing Link to comment Share on other sites More sharing options...
PeleNipsy Posted March 22, 2016 #8 Share Posted March 22, 2016 We received the email today for our reservations for Priscilla AND Burn the Floor. It seems that they've just changed the times, as I was able to rebook at another time and NCL hasn't sent out an email saying they cancelled the shows like they did when they cancelled Legally Blonde. Link to comment Share on other sites More sharing options...
jodieh12 Posted March 22, 2016 #9 Share Posted March 22, 2016 I can still book btf but not priscilla, mine was cancelled too for 7 April sailing xx Link to comment Share on other sites More sharing options...
dorisdoris1 Posted March 22, 2016 Author #10 Share Posted March 22, 2016 We received the email today for our reservations for Priscilla AND Burn the Floor. It seems that they've just changed the times, as I was able to rebook at another time and NCL hasn't sent out an email saying they cancelled the shows like they did when they cancelled Legally Blonde. Very frustrating and not impressed with the customer service at all,glad you got to rebook x Link to comment Share on other sites More sharing options...
dorisdoris1 Posted March 22, 2016 Author #11 Share Posted March 22, 2016 I can still book btf but not priscilla, mine was cancelled too for 7 April sailing xx not very consistent is it,hope you get to rebook x Link to comment Share on other sites More sharing options...
evitacruiser Posted March 25, 2016 #12 Share Posted March 25, 2016 Our booking was cancelled but I managed t rebook online for 4th April but it did take a few tries. Link to comment Share on other sites More sharing options...
clean1owner Posted March 26, 2016 #13 Share Posted March 26, 2016 just received an email cancelling our Priscilla April 10,and not permitted to rebook it until we board...customer services not interested..not a good start really:confused: You're not missing much. Link to comment Share on other sites More sharing options...
kathybelcher2433 Posted March 26, 2016 #14 Share Posted March 26, 2016 I hope you are able to rebook. The show is fantastic. Have fun! Link to comment Share on other sites More sharing options...
highlandlassie Posted March 26, 2016 #15 Share Posted March 26, 2016 no emails for my days yet 26th 29th April Link to comment Share on other sites More sharing options...
imfareware Posted March 29, 2016 #16 Share Posted March 29, 2016 just received an email cancelling our Priscilla April 10,and not permitted to rebook it until we board...customer services not interested..not a good start really:confused: Hello, we are on the same cruise. I have Priscilla scheduled for April 12th and it is still on for that day. 7 PM Show. Link to comment Share on other sites More sharing options...
dorisdoris1 Posted March 29, 2016 Author #17 Share Posted March 29, 2016 Hello, we are on the same cruise. I have Priscilla scheduled for April 12th and it is still on for that day. 7 PM Show. Thankyou,we have had no luck and customer services just aren't bothered at all,booked all our dining around our other reservations and am now a week on hugely unimpressed tbh..its not our first NCL last year was seamless. Just hope they up their game once onboard as we have had a few niggles Enjoy the show:) Link to comment Share on other sites More sharing options...
deeko Posted April 4, 2016 #18 Share Posted April 4, 2016 Sorry to hear about troubles with booking for folk. I hope all gets sorted out. We are on board fromthe 17th April. If we do get booked......how long does the show last. I sympathise if dining had been arranged and time of show changed. That why I'd love to know how long the show lasts. Thanks to all. Deeko Link to comment Share on other sites More sharing options...
ighten Posted April 4, 2016 #19 Share Posted April 4, 2016 Just book from your cabin on the tv as soon as you get in the room and before you unpack.. Seems to happen a lot as they keep rescheduling shows or adding and moving things out of the clubs if they are permanently overcrowded. Link to comment Share on other sites More sharing options...
dorisdoris1 Posted April 4, 2016 Author #20 Share Posted April 4, 2016 Just book from your cabin on the tv as soon as you get in the room and before you unpack.. Seems to happen a lot as they keep rescheduling shows or adding and moving things out of the clubs if they are permanently overcrowded. Thankyou will try that Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now