Useless Cunard website

[Alanxx]

Why does Cunard have such a useless website? Frequently I sit and watch the circle going round and round whilst waiting for the site to provide the information requested.It is frequently so slow that I would be quicker with pidgeon post!! If Cunard is trying to sell the luxury image why is the website a budget product.Do they never check performance ?

[DesLes]

Cunard Website

 

I agree the website has been down too long for this day and age.

They would learn a lot from the excellent Princess website which is generally easy to

navigate and importantly allows you to select your cabin with ease from displayed

diagrams from different sections of the ship.

Will Cunard take up this type of website ?

 

 

Sent from my iPad using Forums mobile app

[Solent Richard]

Why does Cunard have such a useless website? Frequently I sit and watch the circle going round and round whilst waiting for the site to provide the information requested.It is frequently so slow that I would be quicker with pidgeon post!! If Cunard is trying to sell the luxury image why is the website a budget product.Do they never check performance ?

 

Comment 20...

 

http://boards.cruisecritic.co.uk/showthread.php?t=2334915

[seacruise9]

Hi,

 

I think the Princess website is excellent. It would be great if Cunard could construct a similar website.

 

Chuck

[zider]

Cunard Website

 

I agree the website has been down too long for this day and age.

They would learn a lot from the excellent Princess website which is generally easy to

navigate and importantly allows you to select your cabin with ease from displayed

diagrams from different sections of the ship.

Will Cunard take up this type of website ?

 

 

Sent from my iPad using Forums mobile app

Cunard UK & Princess both use the same Mainframe Computer along with P&O UK, Its just each company uses different Software

[jimmybean]

The Cunard website is beyond cumbersome. I have never visited it without feeling frustrated and disappointed.

 

As seacruise9 points out, the Princess website is a pleasure in comparison.

 

The internet isn't a novelty anymore. Companies that care about customers can--and should--have a user-friendly website.