Fax Number For Requesting Shareholder OBC

[GMRPHRN]

I searched high and low to find this info so I thought I would share it in a post with a good title.

 

Fax Guest Services Admin Supervisor at 1-305-406-6102

 

Include booking number, sail date & Ship, and a brokerage statement showing the CCL shares.

 

I requested this on my upcoming cruise. I got a response back by email letting me know that I did not qualify because I had received promotional credit at booking. :( Oh, well. More future cruises are on the horizon.

[2Shoes2Go]

What kind of promotional credit? We have always been able to get OBC for our bookings, even with bonus credits. Just submitted for our next 5 reservations, two days ago.

[GMRPHRN]

From Carnival: Thank you for providing us with your shareholder verification in order to process your on board credit. However I am unable to apply the credit. The benefit is not applicable to reduced / complimentary promotions. Therefore no credit has been applied.

 

I assumed it was for the $50 OBC I received when booking. I think we got a good rate, also. Do you think I should challenge this in some way?

[2Shoes2Go]

Maybe they have changed the program. For our two bookings, cruised in January, we had additional ES bonus offers and we were still able to add stock credit. The five I just submitted includes one that has $50 additional for their ES bonus offer. I'll see what happens. The cruise we have booked for May, we received $50 for ES bonus and they also gave stock credit.

May be a very recent change. Many ES offers we have taken, in the past, included bonuses.

I can let you know what happens with my submission.

[PAPERBKWRITER]

Anyone know if Carnival accepts email submissions for the owners credit? Don't have access to a fax machine. In the past I always mailed it.

[2Shoes2Go]

Forgot to add: I have read that special Pack and Play or Casino Rates do not qualify for stock credit. Of course, those likely can't receive OBC for on board booking either. Not certain; don't do casino.

[PAPERBKWRITER]

Forgot to add: I have read that special Pack and Play or Casino Rates do not qualify for stock credit. Of course, those likely can't receive OBC for on board booking either. Not certain; don't do casino.

 

We get casino rates and ALWAYS get the owners credit.

[RjayB]

Anyone know if Carnival accepts email submissions for the owners credit? Don't have access to a fax machine. In the past I always mailed it.

 

 

Email guestadmin@carnival.com

Include your name, booking #, ship, and sail date. Attach your statement too, of course!

 

I usually get a response within a few days at the most.

Edited April 27, 2016 by RjayB

[TM&K]

We booked on board for our upcoming May cruise and received $100 credit and we were given the stock holders credit as well.

 

This may be a recent change I submitted for the credit Feb. 12th and never received an email. The credit just appeared on my documents.

 

I send my request by email: specialprograms@carnival.com

Edited April 27, 2016 by TM&K

[65stang]

Not to sound out of touch but I have a couple of questions that I hope you would be willing to answer.

Is there a minimum number of shares you need to won to get this benefit?

 

What is the average OBC that you get for this benefit?

 

Thank you in advance.

[CruiseReg]

Not to sound out of touch but I have a couple of questions that I hope you would be willing to answer.

Is there a minimum number of shares you need to won to get this benefit?

 

What is the average OBC that you get for this benefit?

 

Thank you in advance.

100 shares or more. Details are here:

 

http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9Mjc0MjIzfENoaWxkSUQ9LTF8VHlwZT0z&t=1

 

Sent from my Nexus 6 using Tapatalk

[Galatz]

100 shares or more. Details are here:

 

http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9Mjc0MjIzfENoaWxkSUQ9LTF8VHlwZT0z&t=1

 

Sent from my Nexus 6 using Tapatalk

 

Thanks for providing the info. I notice it says sailings through 7/31/17. I wonder if that means they are discontinuing it or if they constantly update this document

[CruiseReg]

Thanks for providing the info. I notice it says sailings through 7/31/17. I wonder if that means they are discontinuing it or if they constantly update this document

 

I've been a shareholder for more than a decade, they update every year. The OBC amounts have never changed. It's a smart benefit to offer because the average cost to the corporation is much lower than the amount you are granted (and it gets you on cruises!).

[Purvis1231]

http://phx.corporate-ir.net/phoenix.zhtml?c=140690&p=irol-sharebenefit

[cruisealot]

I just got confirmation my shareholder credit was processed for my cruise on May 8th. It took me several calls and emails after my initial request was made. I've had the same problem two years in a row. After submitting my request I get the response from Carnival that my shareholder form wasn't legible. On one of my calls regarding this I found out they scan the document into their system. I'm surprised they had the same issue two years in a row. I got the direct email of one of the employee's, scanned the document myself and emailed it to her. Within 15 minutes of doing this I had the credit in my account.

 

I also got an on board credit when I purchased my cruise and had no problem getting my share holder credit.

[PAPERBKWRITER]

Email guestadmin@carnival.com

Include your name, booking #, ship, and sail date. Attach your statement too, of course!

 

I usually get a response within a few days at the most.

 

Thank You

[Bookbug53]

I searched high and low to find this info so I thought I would share it in a post with a good title.

 

Fax Guest Services Admin Supervisor at 1-305-406-6102

 

Include booking number, sail date & Ship, and a brokerage statement showing the CCL shares.

 

I requested this on my upcoming cruise. I got a response back by email letting me know that I did not qualify because I had received promotional credit at booking. :( Oh, well. More future cruises are on the horizon.

 

There is absolutely nothing in their own guidelines that disqualify you from the credit. Go after it.

 

I think the possibly well meaning employee is reading the fact that you can only have one SHAREHOLDER credit per stateroom is applying it to mean only one credit of any type.

[erinmarie424]

Thanks for providing the info. I notice it says sailings through 7/31/17. I wonder if that means they are discontinuing it or if they constantly update this document

 

 

 

It is renewed annually at least in the eight years I've had it and I hope they keep doing it. [emoji5]

[Cruise-Crazy]

What is the average OBC that you get for this benefit?

 

Thank you in advance.

 

Under 7 days $50

Over 7 days $100

[GMRPHRN]

Thanks for all the feedback. I am the OP. Wanted to let you know that I submitted again by email and got the confirmation email that the credit will be applied. I appreciated everyone who encouraged me to try again.

[hbrote]

Anyone know if Carnival accepts email submissions for the owners credit? Don't have access to a fax machine. In the past I always mailed it.

 

Use fax zero right from your computer. Works great