magicsoccer Posted June 2, 2016 #26 Share Posted June 2, 2016 I wonder if RCI is stopping new bookings on these sailings to keep numbers down. Our 6/16 cruise still had several cabins available at the beginning of this week. Hoping it is not to cancel like some of the prior sailings. Link to comment Share on other sites More sharing options...
Pavovsky Posted June 2, 2016 #27 Share Posted June 2, 2016 They really should not sail them 100% full for the first cruise Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted June 2, 2016 #28 Share Posted June 2, 2016 They really should not sail them 100% full for the first cruise Sent from my iPhone using Tapatalk Why not? The new RCI only cares about the bottom line not the customer. Link to comment Share on other sites More sharing options...
magicsoccer Posted June 2, 2016 #29 Share Posted June 2, 2016 I spoke with the Crown and Anchor office today to ask a question about my sailing. They again said that they have no knowledge of AC issues or problems with this cruise. Communication is amazing! Link to comment Share on other sites More sharing options...
Rare horseymike Posted June 2, 2016 #30 Share Posted June 2, 2016 never admit to anything isn't that the motto these days. Link to comment Share on other sites More sharing options...
ctsharpie05 Posted June 2, 2016 #31 Share Posted June 2, 2016 Shawn, I hereby charge you with the duty to begin and post vigorously to your own LIVE from the EMPRESS thread. :) I second that request :) Link to comment Share on other sites More sharing options...
Citymom92 Posted June 6, 2016 #32 Share Posted June 6, 2016 Has anyone heard how this second cruise went? I haven't heard too much but what I have heard is that a lot of the issues are there but not quite as widespread. 1hr+ waits for meals and windjammer a problem still. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Mikew0805 Posted June 6, 2016 #33 Share Posted June 6, 2016 (edited) Glad to hear things got better for you now, and it was nice they offered the 20%. I hear what you are saying, and am sorry for what you are experiencing. (And in retrospect, I am glad that I spent last week on the Enchantment and not on the Empress! :eek:) But the interactive TV is NOT a "not ready" problem. RC didn't start putting interactive TV functions on ships until the Radiance class. Sovereign class, Vision class, and Empress of course, do not have them. After just sailing the Enchantment in April, it is hard to understand why someone would want to be on that ship vs. any other ship. I am glad it was good for you, it was just really dirty and not a normal RCI experience for us. Edited June 6, 2016 by Mikew0805 Link to comment Share on other sites More sharing options...
njmomof2 Posted June 6, 2016 #34 Share Posted June 6, 2016 Someone asked about the next cruise (sailing out today). I have clients who were supposed to be sailing on this cruise and we found out on Saturday that there were plumbing issues in a number of cabins and they were being bumped off the cruise. Now, they come from NJ and were heading down by car to visit their parents in FL before boarding. Luckily no air to worry about. We managed to rebook them on another cruise leaving today (Monday) on another line since they were really looking forward to cruising (leaving their 2 little boys with mom/dad). They are being refunded 100% of their fare and offered a credit of the same amount on another cruise booking. Don't have the terms (how long the credit has before being used) but at least they have been made whole and they still have a cruise to take. Given the reports from the first few sailings, it's becoming more clear that there were still issues going on, and they were not properly addressed before sailing. I think my clients will be understanding, given the fact that the ship went through an extensive dry dock and often things get missed, but if this was on an established ship, I'm not sure the reaction would be the same. Too bad Royal has been too busy chasing the dollar to stop and evaluate things before taking money and offering sub par trips. Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted June 6, 2016 #35 Share Posted June 6, 2016 I wish I had been cancelled and rebooked on another cruise line :( Link to comment Share on other sites More sharing options...
CallieS Posted June 6, 2016 #36 Share Posted June 6, 2016 We just got off today (June 2 sailing). My husband and I had a great time!! As you can see from my signature, we gravitate toward the newer, bigger ships, but I wanted to try something different - old and small. LOL. And we adjusted our expectations accordingly. The ship itself is wonderful. I love the size, it's so quick and easy to get anywhere. On Allure, good luck if you forgot something in your cabin and had to go back. All the windows and natural light were refreshing. The Deck 6 outside promenade was my absolute favorite spot on the ship. Except when people lit up cigarettes on the non-smoking side. :mad: Food: some was good, some was bad. The NY strip and beef tenderloin in the MDR were some of the best steaks I've ever eaten in my life! Ice cream was plentiful. In the Windjammer they were serving ice cream out of Blue Bunny cartons. It was tasty. The service in MDR was fine. It was 1.5 to 2 hours each night. For me, that's average for every cruise I've been on. My complaint with the MDR was how they handled the lines waiting to get in. Once for dinner there was a wait at 8:15pm. The check-in guy said to either come back in 10 minutes or he could put our name on a wait list. That was dumb to tell us to come back. The line could be twice as long. We got on the wait list and waited about 20 minutes. Then for breakfast, we wanted a table for 2 and were willing to wait. We saw lots of people being led in, assuming they were sharing tables. After about 20 minutes, our waiter from the night before saw us sitting there and asked if we were okay. We said we were waiting for a table for two. He said to follow him and led us to an empty table for two. And after looking around, we saw people that had walked past us earlier, already sitting at tables for two. I didn't think there were reservations for breakfast? Cabin: we were in 8663. yes, it was warmer than we liked, but not hot. It was maybe 75 degrees and we'd like 72. No big deal. Our toilet leaked water every time it was flushed. We could hear the water dripping and after awhile, a puddle worked its way around to the floor drain. We told the steward and she gave some cryptic answer, "I see everything." Huh? Okay, but can you get someone to fix it? No one ever came that we were aware of. Key West and Coco Cay were fantastic!! We did lots of walking in KW, and lots of swimming in CC. Weather was perfect! Disembarkation: we did self-assist. Got in line around 7:00am and were in our car by 8am. The line was very long, but very orderly. No line cutting or angry passengers. Besides the couple problems I mentioned, my husband and I had a blast! We'd sail on Empress again. And really, we've had some kind of problem on every cruise we've been on. It comes with the territory. As long as the positives out weigh the negatives, it's all good! Link to comment Share on other sites More sharing options...
loubetti Posted June 6, 2016 #37 Share Posted June 6, 2016 We just got off today (June 2 sailing). My husband and I had a great time!! As you can see from my signature, we gravitate toward the newer, bigger ships, but I wanted to try something different - old and small. LOL. And we adjusted our expectations accordingly. The ship itself is wonderful. I love the size, it's so quick and easy to get anywhere. On Allure, good luck if you forgot something in your cabin and had to go back. All the windows and natural light were refreshing. The Deck 6 outside promenade was my absolute favorite spot on the ship. Except when people lit up cigarettes on the non-smoking side. :mad: Food: some was good, some was bad. The NY strip and beef tenderloin in the MDR were some of the best steaks I've ever eaten in my life! Ice cream was plentiful. In the Windjammer they were serving ice cream out of Blue Bunny cartons. The service in MDR was fine. It was 1.5 to 2 hours each night. For me, that's average for every cruise I've been on. My complaint with the MDR was how they handled the lines waiting to get in. Once for dinner there was a wait at 8:15 Welcome to the charm of "smaller" ships, which many enjoy. Easier to get around, and more connection with the sea. Link to comment Share on other sites More sharing options...
Had2cruz Posted June 6, 2016 #38 Share Posted June 6, 2016 I second that request :) Sounds like we might be on the same cruise and may possibly be neighbors on the Empress! Link to comment Share on other sites More sharing options...
Had2cruz Posted June 6, 2016 #39 Share Posted June 6, 2016 We just got off today (June 2 sailing). My husband and I had a great time!! As you can see from my signature, we gravitate toward the newer, bigger ships, but I wanted to try something different - old and small. LOL. And we adjusted our expectations accordingly. The ship itself is wonderful. I love the size, it's so quick and easy to get anywhere. On Allure, good luck if you forgot something in your cabin and had to go back. All the windows and natural light were refreshing. The Deck 6 outside promenade was my absolute favorite spot on the ship. Except when people lit up cigarettes on the non-smoking side. :mad: Food: some was good, some was bad. The NY strip and beef tenderloin in the MDR were some of the best steaks I've ever eaten in my life! Ice cream was plentiful. In the Windjammer they were serving ice cream out of Blue Bunny cartons. It was tasty. The service in MDR was fine. It was 1.5 to 2 hours each night. For me, that's average for every cruise I've been on. My complaint with the MDR was how they handled the lines waiting to get in. Once for dinner there was a wait at 8:15pm. The check-in guy said to either come back in 10 minutes or he could put our name on a wait list. That was dumb to tell us to come back. The line could be twice as long. We got on the wait list and waited about 20 minutes. Then for breakfast, we wanted a table for 2 and were willing to wait. We saw lots of people being led in, assuming they were sharing tables. After about 20 minutes, our waiter from the night before saw us sitting there and asked if we were okay. We said we were waiting for a table for two. He said to follow him and led us to an empty table for two. And after looking around, we saw people that had walked past us earlier, already sitting at tables for two. I didn't think there were reservations for breakfast? Cabin: we were in 8663. yes, it was warmer than we liked, but not hot. It was maybe 75 degrees and we'd like 72. No big deal. Our toilet leaked water every time it was flushed. We could hear the water dripping and after awhile, a puddle worked its way around to the floor drain. We told the steward and she gave some cryptic answer, "I see everything." Huh? Okay, but can you get someone to fix it? No one ever came that we were aware of. Key West and Coco Cay were fantastic!! We did lots of walking in KW, and lots of swimming in CC. Weather was perfect! Disembarkation: we did self-assist. Got in line around 7:00am and were in our car by 8am. The line was very long, but very orderly. No line cutting or angry passengers. Besides the couple problems I mentioned, my husband and I had a blast! We'd sail on Empress again. And really, we've had some kind of problem on every cruise we've been on. It comes with the territory. As long as the positives out weigh the negatives, it's all good! Thank you for some good news!!! Would like to hear more! Link to comment Share on other sites More sharing options...
Drugstore Posted June 6, 2016 #40 Share Posted June 6, 2016 We are booked for the Saturday cruise I hope someone will update as the week goes by Link to comment Share on other sites More sharing options...
Rare horseymike Posted June 6, 2016 #41 Share Posted June 6, 2016 Glad to hear your cruise was pleasant, hope rccl can get things going smoothly on the empress. Link to comment Share on other sites More sharing options...
Had2cruz Posted June 6, 2016 #42 Share Posted June 6, 2016 We are booked for the Saturday cruise I hope someone will update as the week goes by Good luck and keep us posted! I'm not sailing for a few more weeks! Link to comment Share on other sites More sharing options...
evelyn51 Posted June 6, 2016 #43 Share Posted June 6, 2016 It's all well and good to say that as a "general thing", Lou, but she was SUPPOSED to sail at the end of March. They have had two extra months. SOME of these things should have been resolved a long time ago. Agree. Sorry OP for the short comings of this cruise. I truly wish passengers would not make -$ of tips for the crew whom do the best in these circumstances. Link to comment Share on other sites More sharing options...
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