Email from AARP to confirm gift card purchase

[kasil]

I purchased a few AARP gift cards a few days ago. Today I received an email with a phone number to call to confirm the purchase. Is this routine? The email stated that the order would be cancelled if not confirmed in 72 hours. Thanks.

[Beave8920]

I don't remember getting these emails....in fact, I received the cards in 3 days.

[PekingeseLady]

Yes. This happened to me on a larger purchase. :D

[kctwinmommy]

I purchased $500 and didn't get this. But I see someone else said they did, for a larger purchase. Not sure what amount they bought. But maybe they do at a certain point.

[Schoifmom]

I purchased a few AARP gift cards a few days ago. Today I received an email with a phone number to call to confirm the purchase. Is this routine? The email stated that the order would be cancelled if not confirmed in 72 hours. Thanks.

 

Yes, I got that email the first time I made a large purchase. After that, I haven't, so it must be for some initial verification. They wanted to verify my delivery address. Every time I've gotten a $500 card or more, they were delivered signature required.

[tree.critter]

I just made 2 seperate purchase of gift cards through Verizon and got this same email yesterday. Gave the representative a bit of a hard time. They wanted me to confirm address, phone and verify that I was the one that made the purchase. I told him I suspected a phishing scam and was a bit rude when first speaking with him but was convinced it was a legitimate procedure. Apparently gift cards are used by unscrupulous people too.

[kasil]

Thanks for the quick replies. The number is for Rewards for Good but this is the first time I have purchased from them and I get a lot of spam.

[buddylover]

Must be for purchases over a certain $$ amount. I just purchased some, I got an email confirmation only, but no request to call and verify any info.:confused::confused:

[Carnival_Brides]

My mother and I both purchased over $500 in gift cards and both had to call to confirm the orders.

[sk84fungirl]

I received as well. From reading this board, this is a normal practice.

[luvs2beachit]

Me too. First purchase got the email and had to call. Since than haven't had to do that. Cards are just sent now.

[Roro3333]

I got the same email. I called the number to confirm and asked that they mail to my office because a signature will be required.

[4FRCruising]

Me too. First purchase got the email and had to call. Since than haven't had to do that. Cards are just sent now.

 

 

I had to do that when I got a $500 one. They said one for that amount must be signed for so needed to confirm the purchase and also mailing address (good thing-I changed from my home address to office address).

[kasil]

I called and it was just to confirm the shipping address and make sure that I understood that it would need a signature because of the amount. I may not be home when it gets delivered, and the customer service rep. said that they should leave a note with info on how to get it. I work part time so using my work address won't work. Otherwise, that's a good idea.

[loretta5ue]

We had this same email for our 1st $500 one, went to my DH email and he deleted it thinking it was a scam. It delayed our delivery.

 

 

Sent from my iPhone using Forums mobile app

[beauty1492]

For me hit or miss. sometimes get a email some times not. The amount doesn't seem to matter. When I order I just watch for a email. I wish that was on the site so you would know ahead of time. but the cards work great.