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Large Charter caused dining problems


Karen13
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This is such a contrast to our experience on Princess last summer. We were on the Crown Princess for the “Seahawks fans cruise,” 7 days RT Seattle to Alaska. It was one wild ride and one of our best cruises of the 39 that we have completed. We met a few couples on the cruise that were not Seahawk fans and made their reservation with Princess directly. They were told clearly and directly that the cruise they wanted to book was for Seahawk fans. They decided to book anyway. BUT they were informed!

 

I think that HAL could learn from this.

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How to maintain privacy and treat other guests properly. Not likely going to happen but we can dream.

 

The identity of the group does NOT need to be named, just the effect it will have on other passengers. That's the main concern people have.

 

1. If a group does not want other non group guests to enjoy alcohol or other ship wide features then they must do a full charter. This would include significant "custom" entertainment requirements during the entire cruise (not just some private shows). Nude cruises, as an example, already do this.

 

2. Any dining area off limits to others for a meal must be declared to other passengers before final payment. Booked guests must get an update if this happens. This includes eliminating an mdr seating or restrictions of open seating ( say cutting off more than an hour)

 

Dining areas being off limits during non meal times do not need to be declared.

 

3. Similar rule for the theatre. No declaration during what is normally unused time for passengers. eg a private lecture or show at 09h00 is fine, but one at 18h30 needs to be declared.

 

4. Private Meeting rooms do not need to be declared. That's why they are there.

 

5. A single public area can be booked for up to 4-8 hours ( depending on the area) per cruise without being declared. These groups do pay a premium so let them have a cocktail party each day if they wish, just can't monopolize a single lounge during prime time the entire cruise, but they could move it around each day without a problem.

 

Like I said not going to happen but see can dream.

 

I don't think any of those are unreasonable at all. Booked passengers have the right to expect that the venues that were advertised in the booking process will be available to them during their cruise unless there is some type of an emergency. Selling the space to a group for their exclusive use and taking it away from unsuspecting passengers isn't an emergency!

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