satellite call price

[kimtaein1]

Friends or family can reach you 24 hours a day via Celebrity’s Satellite Service. Your friends and family can contact the ship by calling (877) 266-1020. From outside the U.S., they can call (732) 335-3296.

 

The cost is $7.95 USD a minute and can be charged to American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply. Calls are limited to 10 minutes.

 

i used the phone number above and i talked to my parents onboard for about 3 minutes which translates to 3*7.95 = $23.85

 

However, checking my credit card, i was charged $79.5.

My entire call duration was 8 minutes.

 

Has anyone else had similar experience?

Do they just charge 10 minutes worth at the beginning and charge actual amount later?

Edited July 9, 2016 by kimtaein1

[wendychloecruiser]

I am assuming you called them on the ship. The charges start accruing immediately upon the first ring to the ship which then has to be transferred a few times to your parents. You may have only spoken to your parents for three minutes however you said your call was for 8 minutes. If you round up to 9 and then multiply by the $7.95 + any taxes you will come very close to the total for which you were charged.

Edited July 9, 2016 by wendychloecruiser

[kimtaein1]

hm... i timed the duration i talked to my parents and it was about 3 minutes.

8 minutes total included listening to automated choices from the service and talking to someone on the cruise ship who routed my call.

[jelayne]

The charges start as soon as the phone rings so you are charged for the entire connection time not just the time you spoke to your parents.

[donaldsc]

You could have rented a satellite cell phone with 50 minutes talk time for not much more than $100.

 

DON