Just posted by Avalon

[JVilleGal]

Early this morning, an Avalon cruise, traveling along the Amazon River, was robbed. Most importantly, all guests and staff onboard are safe and are being escorted back to Iquitos by the Coast Guard. This afternoon, we are planning to fly our guests to Lima where hotel accommodations will be provided for them. Representatives from the ship – as well as counselors – will be with guests for the remainder of their stay. Flight arrangements are being made and we will be providing travelers compensation to cover costs of their journeys home.

 

The safety of our passengers is always our top priority. Avalon Waterways has implemented extra security measures for this and future Amazon cruises. If you are a travel agent or an immediate family member of travelers affected by this incident, please contact Avalon Waterways at 866.397.6593 or traveleradvisory@globusfamily.com

 

 

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[garycarla]

See this post with descriptive title.

 

http://boards.cruisecritic.com/showthread.php?t=2378726

[Rebel54]

See this post with descriptive title.

 

http://boards.cruisecritic.com/showthread.php?t=2378726

 

And I posted that in there as well :)

[Shebely]

We were on this same Amazon cruise two years ago this coming September. We felt very safe and well cared for. I realized then and now that this is a very rare occurrence. I am grateful that all of the crew and passengers are safe. I have full confidence in the Avalon Waterways operation and their contingency plans. Our Captain and crew were dedicated and very professional.

[JVilleGal]

I apologize I did not see the other thread because I was on my cell phone.

 

 

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[Rebel54]

I apologize I did not see the other thread because I was on my cell phone.

 

 

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:) Insanity. Physically everyone is ok. The mental will be the hard part.

[DrivesLikeMario]

Same problem in 2009 - two Amazon river cruise ships were robbed back to back. I thought they had cleaned up the problem but apparently not.

 

I sure appreciate Avalon's transparency and open communication! Such a fresh idea in an industry that prefers to hide their incidents. Very professional!