Free at Sea - drinks package - not showing in account.

[cshellz]

Ive booked via a travel agent. When ive created an account amd logged in, it shows the drinks package as being available to buy and not already added to the account as the perk we've chosen. Is that the same for anyone else who currently has a booking and have chosen this perk?

 

Secondly my daughter is currently 20 but will be 21 by the time we cruise, the package showing available for her to buy is the soda package, would this change once she turns 21 and if the free at sea offer has changed will she still be eligible for it? She is in a room as 2 pax so would qualify in that way.

[jjikids]

Ive booked via a travel agent. When ive created an account amd logged in, it shows the drinks package as being available to buy and not already added to the account as the perk we've chosen. Is that the same for anyone else who currently has a booking and have chosen this perk?

 

Secondly my daughter is currently 20 but will be 21 by the time we cruise, the package showing available for her to buy is the soda package, would this change once she turns 21 and if the free at sea offer has changed will she still be eligible for it? She is in a room as 2 pax so would qualify in that way.

 

Ask your travel agent for an amenity list. We also had the UBP nod the drinks package was available for purchase. That's for everyone.

Our reservation shows the age we will be on our cruise ( not our current age) so your daughter should should 21 on your reservation confirmation.

You should have a copy of that already from when you made your deposit.

[KeithJenner]

The package should show up on myncl on the holiday summary tab, but it does also show as available to purchase.

 

Have you received a confirmation from your travel agent? That should have the UBP on it.

 

I'd speak to your travel agent for confirmation.

[cshellz]

Thank you so much for your replies. Ive found them within holiday summary all present & correct.

 

I hadn't scrolled down the page far enough to see it.