cdphil01 Posted October 22, 2016 #1 Share Posted October 22, 2016 when buying onboard credit from celebrity before your cruise I believe any not used can be refunded....does anybody know if this is true and if so how does it get refunded Link to comment Share on other sites More sharing options...
bengaltiger1 Posted October 22, 2016 #2 Share Posted October 22, 2016 Mine was refunded to the credit card I used to purchase the Shipboard Credit. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
cdphil01 Posted October 22, 2016 Author #3 Share Posted October 22, 2016 Mine was refunded to the credit card I used to purchase the Shipboard Credit. Sent from my iPhone using Forums mobile app thanks Link to comment Share on other sites More sharing options...
Rare Miaminice Posted October 22, 2016 #4 Share Posted October 22, 2016 Yes, purchased OBC is refundable and shows up as OBR on your account. Unused OBR can be withdrawn at guest relations at the end of the cruise or will be credited/refunded to your credit card. Link to comment Share on other sites More sharing options...
Project_gal Posted October 22, 2016 #5 Share Posted October 22, 2016 Just a small correction. If your unused OBC is refunded it is to the credit card you registered at check-in and not the one used to purchase the OBC although, of course, these may be one and the same. The refund is processed by the ship which does not hold details of the credit card used for pre-cruise purchases. Link to comment Share on other sites More sharing options...
cdphil01 Posted October 22, 2016 Author #6 Share Posted October 22, 2016 Just a small correction. If your unused OBC is refunded it is to the credit card you registered at check-in and not the one used to purchase the OBC although, of course, these may be one and the same. The refund is processed by the ship which does not hold details of the credit card used for pre-cruise purchases. so if you have a cash account onboard they would give you the left over obr as cash ??? Link to comment Share on other sites More sharing options...
Rare Miaminice Posted October 22, 2016 #7 Share Posted October 22, 2016 Yes, you would have to withdraw it though ... I would not wait for them to "deliver" it to you :) Link to comment Share on other sites More sharing options...
Kitekat Posted October 22, 2016 #8 Share Posted October 22, 2016 We did this last year when we wanted the dollars at the end of our cruise for our stay in Hawaii. We had pre-purchased OBR at a good rate prior to the cruise. We went to Guest Relations on the evening before disembarkation and changed our account to cash. We were then able to withdraw our leftover dollars. You might get asked if you really want to do this - and yes we did! Link to comment Share on other sites More sharing options...
FreestyleNovice Posted October 22, 2016 #9 Share Posted October 22, 2016 We did this last year when we wanted the dollars at the end of our cruise for our stay in Hawaii. We had pre-purchased OBR at a good rate prior to the cruise. We went to Guest Relations on the evening before disembarkation and changed our account to cash. We were then able to withdraw our leftover dollars. You might get asked if you really want to do this - and yes we did! Thanks, saving this one! Link to comment Share on other sites More sharing options...
Project_gal Posted October 22, 2016 #10 Share Posted October 22, 2016 We did this last year when we wanted the dollars at the end of our cruise for our stay in Hawaii. We had pre-purchased OBR at a good rate prior to the cruise. We went to Guest Relations on the evening before disembarkation and changed our account to cash. We were then able to withdraw our leftover dollars. You might get asked if you really want to do this - and yes we did! It is not actually necessary to ask them to convert your account. They should refund in cash if you ask even if you have registered a credit card. Link to comment Share on other sites More sharing options...
FreestyleNovice Posted October 22, 2016 #11 Share Posted October 22, 2016 It is not actually necessary to ask them to convert your account. They should refund in cash if you ask even if you have registered a credit card. Even with a foreign credit card? Sometimes that gives us Euros an hassle.. :) Link to comment Share on other sites More sharing options...
Project_gal Posted October 23, 2016 #12 Share Posted October 23, 2016 (edited) Even with a foreign credit card? Sometimes that gives us Euros an hassle.. :) If you note, I am from the UK not the USA. Cash will always be given in US dollars. With a non-US$ credit card, you have to decide what is better for you: to have the refund in cash (US$), in US dollars to your credit card or in the currency of your card to your credit card. The second and third options depend on the option you selected on your Xpress pass at check-in. All currency exchange is a hassle, you just have to decide what works best for you. Edited October 23, 2016 by Project_gal Link to comment Share on other sites More sharing options...
Rare Miaminice Posted October 23, 2016 #13 Share Posted October 23, 2016 Even with a foreign credit card? Sometimes that gives us Euros an hassle.. :) Yes, unless you chose different when checking in, the amount will be credited in US$ and converted by your card company - of course charging a conversion fee in most cases. Should you have chosen to have Celebrity do the conversion of your account and charge you in EUR (which I would never do) you will be refunded in $ which will then be converted to EUR by Celebrity - using a conversion rate favorable for them plus fees. So if you are from a non US$ area taking cash is most likely the better option Link to comment Share on other sites More sharing options...
FreestyleNovice Posted October 23, 2016 #14 Share Posted October 23, 2016 Thanks all. Having some OBC from the 123Go promo (plus prepaid grats, bev package, etc etc) and some OBC from our TA and normally having a to pay any outstanding balance we never thought about how it would work the other way. :) And agreeing on the big no to the cruise line's conversion program offer, are people actually using that and why would they? :) Link to comment Share on other sites More sharing options...
Rare Miaminice Posted October 23, 2016 #15 Share Posted October 23, 2016 (edited) Thanks all. Having some OBC from the 123Go promo (plus prepaid grats, bev package, etc etc) and some OBC from our TA and normally having a to pay any outstanding balance we never thought about how it would work the other way. :) And agreeing on the big no to the cruise line's conversion program offer, are people actually using that and why would they? :) Beware, here´s the catch!!! The OBC from the promo and most of the TA OBCs are NON-Refundable - showing as OBN. Non-refundable OBC has to be used for excursions, shopping, specialty dining, gambling... otherwise it is lost! Here we were talking about purchsed OBC which is refundable (OBR)! Edited October 23, 2016 by Miaminice Link to comment Share on other sites More sharing options...
FreestyleNovice Posted October 23, 2016 #16 Share Posted October 23, 2016 (edited) Beware, here´s the catch!!! The OBC from the promo and most of the TA OBCs are NON-Refundable - showing as OBN. Non-refundable OBC has to be used for excursions, shopping, specialty dining, gambling... otherwise it is lost! Here we were talking about purchsed OBC which is refundable (OBR)! We also have a small amount of purchased OBC, meant as a birthday gift. That will be deducted as very last from all expenses made with the OBC if I understand? Thanks. :) edit; we are going to spend it all btw, now on which deck was that Apple shop..? ;) Edited October 23, 2016 by FreestyleNovice Link to comment Share on other sites More sharing options...
Rare Miaminice Posted October 23, 2016 #17 Share Posted October 23, 2016 That will be deducted as very last from all expenses made with the OBC if I understand? ... edit; we are going to spend it all btw, now on which deck was that Apple shop..? ;) Correct - OBN first then OBR. Apple sounds like a plan ;-) Link to comment Share on other sites More sharing options...
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