sharonlacey Posted October 25, 2016 #1 Share Posted October 25, 2016 We had a cruise booked out of FL on Serenade on 3/27/17. RCI called us and said the cruise was cancelled so we rebooked different cruise The original one was perfect (loved the Islands) I now see it listed on RC, what is up with that? Should I call them, we had a great price for a GS and now they have gone way up. :( Link to comment Share on other sites More sharing options...
troykahack Posted October 25, 2016 #2 Share Posted October 25, 2016 We had a cruise booked out of FL on Serenade on 3/27/17. RCI called us and said the cruise was cancelled so we rebooked different cruise The original one was perfect (loved the Islands) I now see it listed on RC, what is up with that? Should I call them, we had a great price for a GS and now they have gone way up. :( I am just guessing but it may now be a charter?? Link to comment Share on other sites More sharing options...
debshomespun Posted October 25, 2016 #3 Share Posted October 25, 2016 (edited) It is not a charter. It is showing availability. I would call RC immediately to find out why they called you and said the sailing was cancelled. They should have all your paperwork from your original booking. You could ask them if they can re-instate your original booking, at the original price you had. This should be able to be done through Resolutions. You may not be able to get your original cabin. They show only 1 Grand Suite available. Good Luck and keep us posted. Edited October 25, 2016 by debshomespun Link to comment Share on other sites More sharing options...
Ocean Dancer Posted October 25, 2016 #4 Share Posted October 25, 2016 WOW, I would not be a happy camper!! Good luck OP!!:( Link to comment Share on other sites More sharing options...
FranknBeans Posted October 26, 2016 #5 Share Posted October 26, 2016 We are on this cruise as well but have heard nothing. Link to comment Share on other sites More sharing options...
MaryAnn&Don Posted November 24, 2016 #6 Share Posted November 24, 2016 We are on this cruise as well but have heard nothing. Same here and our reservation is still active for a Jr. Suite. Recently just made another payment. If the cruise was cancelled, I doubt they would be taking money. Link to comment Share on other sites More sharing options...
Clarea Posted November 24, 2016 #7 Share Posted November 24, 2016 Same here and our reservation is still active for a Jr. Suite. Recently just made another payment. If the cruise was cancelled, I doubt they would be taking money. I'm not so sure of that. Link to comment Share on other sites More sharing options...
MaryAnn&Don Posted December 1, 2016 #8 Share Posted December 1, 2016 (edited) I'm not so sure of that. RCI is still accepting reservations. There is no indication this was cancelled. Suspect the OP was a victim of a prank caller or maybe their payment bounced. Has not been back to comment so I suspect the complaint may be a troll pattern. I've seen this before on forums. Edited December 1, 2016 by MaryAnn&Don Link to comment Share on other sites More sharing options...
travelady65 Posted December 22, 2016 #9 Share Posted December 22, 2016 Hi i am on this sailing 3/27/17 on Seranade of the Seas...we booked a year ago for this cruise...so far i have heard nothing of a cancelled cruise...and my balance of the trip was just paid off.... Link to comment Share on other sites More sharing options...
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