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CruisingMom77
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I am a “little” worried. My cell phone rang, it was an MSC Florida number. There seemed to be no one on the other end when I answered it. Anyway, I called MSC and they said everything was fine with my booking and it was probably an error that someone tried to call me. I pulled up my booking online, and everything is there, no changes but on the bottom part where it says amount due, etc. it says the following: (I x-ed out the amount). I have paid the amount in full for my Divina cruise in April 2017. Not sure what the refund means. I called MSC again, and they again confirmed that everything is fine, and I should not worry about the word “refund”. My total amount wouldn’t be due till the middle of January.

 

Total price $xxxxx

Total amount paid $xxxxx

Refund due $ 0.00

________________________________________

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I am a “little” worried. My cell phone rang, it was an MSC Florida number. There seemed to be no one on the other end when I answered it. Anyway, I called MSC and they said everything was fine with my booking and it was probably an error that someone tried to call me. I pulled up my booking online, and everything is there, no changes but on the bottom part where it says amount due, etc. it says the following: (I x-ed out the amount). I have paid the amount in full for my Divina cruise in April 2017. Not sure what the refund means. I called MSC again, and they again confirmed that everything is fine, and I should not worry about the word “refund”. My total amount wouldn’t be due till the middle of January.

 

Total price $xxxxx

Total amount paid $xxxxx

Refund due $ 0.00

________________________________________

 

 

Don't worry about it your cruise is booked and paid for in full your good to go

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I am a “little” worried. My cell phone rang, it was an MSC Florida number. There seemed to be no one on the other end when I answered it. Anyway, I called MSC and they said everything was fine with my booking and it was probably an error that someone tried to call me. I pulled up my booking online, and everything is there, no changes but on the bottom part where it says amount due, etc. it says the following: (I x-ed out the amount). I have paid the amount in full for my Divina cruise in April 2017. Not sure what the refund means. I called MSC again, and they again confirmed that everything is fine, and I should not worry about the word “refund”. My total amount wouldn’t be due till the middle of January.

 

Total price $xxxxx

Total amount paid $xxxxx

Refund due $ 0.00

________________________________________

 

Stop worrying and enjoy your cruise.

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Strangely they have called me in the past too, without any reason why. Finally answered one time and it was an agent wanting to tell me about current sales. I think they just at random make cold calls to guests and offer other sailing dates and sales.

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