CruisingMom77 Posted December 20, 2016 #1 Share Posted December 20, 2016 I am a “little” worried. My cell phone rang, it was an MSC Florida number. There seemed to be no one on the other end when I answered it. Anyway, I called MSC and they said everything was fine with my booking and it was probably an error that someone tried to call me. I pulled up my booking online, and everything is there, no changes but on the bottom part where it says amount due, etc. it says the following: (I x-ed out the amount). I have paid the amount in full for my Divina cruise in April 2017. Not sure what the refund means. I called MSC again, and they again confirmed that everything is fine, and I should not worry about the word “refund”. My total amount wouldn’t be due till the middle of January. Total price $xxxxx Total amount paid $xxxxx Refund due $ 0.00 ________________________________________ Link to comment Share on other sites More sharing options...
bnorris10 Posted December 20, 2016 #2 Share Posted December 20, 2016 I am a “little” worried. My cell phone rang, it was an MSC Florida number. There seemed to be no one on the other end when I answered it. Anyway, I called MSC and they said everything was fine with my booking and it was probably an error that someone tried to call me. I pulled up my booking online, and everything is there, no changes but on the bottom part where it says amount due, etc. it says the following: (I x-ed out the amount). I have paid the amount in full for my Divina cruise in April 2017. Not sure what the refund means. I called MSC again, and they again confirmed that everything is fine, and I should not worry about the word “refund”. My total amount wouldn’t be due till the middle of January. Total price $xxxxx Total amount paid $xxxxx Refund due $ 0.00 ________________________________________ Don't worry about it your cruise is booked and paid for in full your good to go Link to comment Share on other sites More sharing options...
riclop Posted December 21, 2016 #3 Share Posted December 21, 2016 I am a “little” worried. My cell phone rang, it was an MSC Florida number. There seemed to be no one on the other end when I answered it. Anyway, I called MSC and they said everything was fine with my booking and it was probably an error that someone tried to call me. I pulled up my booking online, and everything is there, no changes but on the bottom part where it says amount due, etc. it says the following: (I x-ed out the amount). I have paid the amount in full for my Divina cruise in April 2017. Not sure what the refund means. I called MSC again, and they again confirmed that everything is fine, and I should not worry about the word “refund”. My total amount wouldn’t be due till the middle of January. Total price $xxxxx Total amount paid $xxxxx Refund due $ 0.00 ________________________________________ Stop worrying and enjoy your cruise. Link to comment Share on other sites More sharing options...
mom2tcdx2 Posted December 22, 2016 #4 Share Posted December 22, 2016 Strangely they have called me in the past too, without any reason why. Finally answered one time and it was an agent wanting to tell me about current sales. I think they just at random make cold calls to guests and offer other sailing dates and sales. Link to comment Share on other sites More sharing options...
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