Online Check In Problem

[Mrs.Kearns]

I accidentally screwed up how I'm paying my onboard expense. We're cruising with Royal Caribbean .

 

I completed all the check in and went to double check it all. Mine said I was paying cash even though I wasn't . It's to be paid by my fiancé . Went in to fix it and it wouldn't give me the option to check his name . Only name it would give me the option to check is mine . Even when I click that I don't want to set up an expense account it's says I have to check "Brittany- on board expensive will be paid by Brittany ." His didn't have a box next to it to check .

 

I called and they said I would have to fix this on the ship... that once you complete all the check in it won't let you change anything . Which made no sense to me since clearly I could still change stuff .

 

 

Anyone had this problems before? and is it an easy fix on the ship ? I don't want it to delay anything !

 

 

 

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[Clarea]

This is a common issue with Royal's online check-in. There is really no issue, but you can confirm onboard account setup at check-in or onboard at Guest Services.