Cruise Manager

[RoscoeJames]

I have never had a problem in prior cruises adding a cruise to my profile. The last 2 cruises I have had problems adding my new booking. Just booked a November cruise in addition to a July cruise. Every time I try to add the new cruise it drops off when I try to view details. Called the helpline and all they could say is an IPad is not supported. I have always used my IPad. Any suggestions?

 

 

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[BoDidly]

Try Windows Edge or a different browser ? Carnival is going through a few changes now with their new software /upgrades .

[FruitStandaficionado]

I have never had a problem in prior cruises adding a cruise to my profile. The last 2 cruises I have had problems adding my new booking. Just booked a November cruise in addition to a July cruise. Every time I try to add the new cruise it drops off when I try to view details. Called the helpline and all they could say is an IPad is not supported. I have always used my IPad. Any suggestions?

 

 

Sent from my iPad using Forums

 

 

I'll save you a trip to the Apple Store! [emoji6] If you're using the app for the forums, try deleting it and then downloading it again. If that doesn't work, try resetting your settings. If you are using safari, try going to settings/Safari and delete history.

 

 

NCL Sunward 1974

NCL Starward 1978

Costa Daphne 1982

Carnival Triumph 2001

Carnival Conquests 2005

Carnival Magic 2014

[bakersdozen12]

I'll save you a trip to the Apple Store! [emoji6] If you're using the app for the forums, try deleting it and then downloading it again. If that doesn't work, try resetting your settings. If you are using safari, try going to settings/Safari and delete history.

 

 

I'm confused. What does the Cruise Critic app have to do with his problems regarding Carnival's My Cruise Manager?

 

 

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[ray98]

Many of the mobile browsers have problems with the full websites. Try a regular browser on a PC.

[FruitStandaficionado]

I'm confused. What does the Cruise Critic app have to do with his problems regarding Carnival's My Cruise Manager?

 

 

Sent from my iPhone using Forums mobile app

 

 

Well I guess I was confused too! I thought because I was reading this using the cruise critic forum app that that was what was being referred too! I assume since an iPad was suggested as the cause of the issue, maybe doing something to make adjustments on the iPad would improve the situation.

 

 

NCL Sunward 1974

NCL Starward 1978

Costa Daphne 1982

Carnival Triumph 2001

Carnival Conquests 2005

Carnival Magic 2014

[SadieN]

Must be a recent change as I just broke down and used my desktop. Don't even try to do Online Checkin, it no longer sticks either.

 

 

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[RoscoeJames]

I did have success with our desktop computer. You would think Carnival would have an online system compatible with IPad and IPhones in 2017.

 

 

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[Bosrox]

Started having issues logging in on iPad, booking excursions and browsing excursions middle of last week. Cleared history and cookies, working fine now.

[Tyme2Cruise]

We are all Apple, and are able to log on to Carnival and manage our cruise, with MacBook and iPad. Maybe as a previous poster stated, delete history and cookies, reboot and try again.

[bakersdozen12]

I've never had problems with My Cruise Manager when accessing it on my iPhone. I use the Safari app.

 

 

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