Carnival Website problem

[misslucy01]

I am trying to do a mock booking on the Carnival website using an IPad. When I get to the page to add Country, state,age, past cruiser vifp number, I can't continue to the next page and I get a message ! You can't have more than one tab open. Can anyone help me???

 

 

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[venym19]

Been like that for a few days now. Luckily I've printed all my info. Apparently they upgraded recently

 

 

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[broadwaybaby123]

Parents tried to do that a few months back. Apparently it's a known issue, Vacations To Go (whom we booked the cruise through) had to send us the boarding passes and info after we called them and inquired. Just have your booking company send them to you.

 

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[mamax2]

You can't have carnival opened in multiple tabs (browsing windows). It's not an issue because of an upgrade or anything. If you are looking at bookings in one tab (window...whatever you want to call it) and attempt to open another one and try a different combo it will give you that message. I remember that happening to me a long time ago so it's not a recent issue or anything. They just don't like you to be trying mock bookings in more than one browsing window. Just close out one tab (browsing window) and everything should be fine.

[venym19]

I didn't have multiple tabs opened and it kept happening, even after I cleared my cookies. Not sure about OP but I know for a fact it's been an issue for at least a week for me. Carnival's site is not being friendly.

 

 

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[cruisemom67]

Interestingly enough, I have been experiencing the same type of issue for RCI. My parents are now wanting to go with us on our January cruise and I tried to get a price and had problems all day!

[Sixtytwo]

Look in the upper right corner of the iPad browser window and see if you see an icon for "pages". Click that and you may find several "pages" of Carnival stuff! You may have already tried that, but...

[drifter42]

I've had that problem on my iPad as well but not on my laptop. Weird I know.

 

 

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[lennythenose]

I have been getting this message in my phone for several months. Only have one session open but cannot do a mock booking or check excursionscon my existing booking. Works fine on my laptop.