mertziek Posted August 17, 2017 #1 Share Posted August 17, 2017 For those who have traveled to New Zealand, which tour company did you like better - Viator or Shore Trips & Tours and why? TIA Link to comment Share on other sites More sharing options...
dkata Posted August 17, 2017 #2 Share Posted August 17, 2017 For those who have traveled to New Zealand, which tour company did you like better - Viator or Shore Trips & Tours and why? TIA I thought Viator was just a reseller of tours. I don't think it's a" real" tour company. Link to comment Share on other sites More sharing options...
The Other Tom Posted August 17, 2017 #3 Share Posted August 17, 2017 I thought Viator was just a reseller of tours. I don't think it's a" real" tour company. This is correct although it's sometimes hard to find the "real" tour operator until after you've booked with Viator. If you're looking at a specific tour, maybe TripAdvisor can help you find the real operator. Having said that, I've used Viator a couple of times and been pleased. Link to comment Share on other sites More sharing options...
mertziek Posted August 18, 2017 Author #4 Share Posted August 18, 2017 Thank you. Link to comment Share on other sites More sharing options...
4774Papa Posted August 20, 2017 #5 Share Posted August 20, 2017 Viator has never let us down. If you can't find the right tour outside of Viator, it is good. The only disadvantage is if the ship cancels your port, you won't get a refund. Link to comment Share on other sites More sharing options...
Suzi66 Posted August 20, 2017 #6 Share Posted August 20, 2017 I've used Shore Trips & Tours and they are a mix of a reseller and doing their own tour. I thought they were very good for the 4 different tours we have done. Link to comment Share on other sites More sharing options...
mertziek Posted August 20, 2017 Author #7 Share Posted August 20, 2017 Thanks to all. Link to comment Share on other sites More sharing options...
Beejay4016 Posted August 24, 2017 #8 Share Posted August 24, 2017 Viator has never let us down. If you can't find the right tour outside of Viator, it is good. The only disadvantage is if the ship cancels your port, you won't get a refund. We were on a HAL cruise of NZ last year and the vessel cancelled its visits to Auckland and Bay of Isles. We had no trouble getting refunds from Viator for the tours we had booked through them in those places. Always find them excellent to book through. Link to comment Share on other sites More sharing options...
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