boobasimcha Posted November 3, 2017 #1 Share Posted November 3, 2017 Booked on Ventura this year for Xmas New Year cruise. Email from P&O with a URL to log on to give them our Christmas night and New Year's Eve meal times, still unable to log in after 2 days. Called P&O yesterday, luckily had freephone number and they say can only do this on lines and they could not get into it either. How many of you out there having the same problem and how do we get P&O to get it fixed. Not a good advert. Link to comment Share on other sites More sharing options...
saucy sally Posted November 4, 2017 #2 Share Posted November 4, 2017 We got through 1st time online no problems, did you check you logged in as they requested, it is slightly different to going into Cruise personaliser. Hope you get through next time Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
zoe sproodle Posted November 4, 2017 #3 Share Posted November 4, 2017 We've got 3 cabins booked for new year but only had the email reference one of them. I phoned P and O to ensure that we could link the 3 and they sorted it straight away, obviously I called at the right time..... Link to comment Share on other sites More sharing options...
boobasimcha Posted November 4, 2017 Author #4 Share Posted November 4, 2017 Finally was able to log in yesterday evening Link to comment Share on other sites More sharing options...
jones721 Posted November 5, 2017 #5 Share Posted November 5, 2017 We got through 1st time online no problems, did you check you logged in as they requested, it is slightly different to going into Cruise personaliser. Hope you get through next time Sent from my iPad using Forums We sail Britannia this Christmas and I didn't know that you had to book your Xmas Day mealtimes. How do I do this and where should I have received details of this? I can log into my CP but unsure of what you mean in above message. We are set dining - if this makes a difference - late sitting. Thanks, Tracey Link to comment Share on other sites More sharing options...
saucy sally Posted November 5, 2017 #6 Share Posted November 5, 2017 I think it’s just for the people on freedom dining Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
zoe sproodle Posted November 5, 2017 #7 Share Posted November 5, 2017 I think it’s just for the people on freedom dining You're correct, effectively freedom dining is suspended for Xmas night and New Year's Eve Link to comment Share on other sites More sharing options...
boobasimcha Posted November 6, 2017 Author #8 Share Posted November 6, 2017 We sail Britannia this Christmas and I didn't know that you had to book your Xmas Day mealtimes. How do I do this and where should I have received details of this? I can log into my CP but unsure of what you mean in above message. We are set dining - if this makes a difference - late sitting.Thanks, Tracey As far as I understand if you are set dinning you are already booked it is only for freedom diners. Link to comment Share on other sites More sharing options...
groovechick Posted November 6, 2017 #9 Share Posted November 6, 2017 As far as I understand if you are set dinning you are already booked it is only for freedom diners. Even on fixed dining your dining times will change - they make it slightly earlier so the crew get to have some time off at Christmas too. Link to comment Share on other sites More sharing options...
dgs1956 Posted November 6, 2017 #10 Share Posted November 6, 2017 We sail Britannia this Christmas and I didn't know that you had to book your Xmas Day mealtimes. How do I do this and where should I have received details of this? I can log into my CP but unsure of what you mean in above message. We are set dining - if this makes a difference - late sitting.Thanks, Tracey Its only those on Freedom Dining that need to book. Your dining time will probably change though. Link to comment Share on other sites More sharing options...
jones721 Posted November 6, 2017 #11 Share Posted November 6, 2017 Its only those on Freedom Dining that need to book. Your dining time will probably change though. Great, thanks. Don't mind what time it is. Link to comment Share on other sites More sharing options...
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