Uniall Posted January 13, 2018 #51 Share Posted January 13, 2018 if he is the same Carlos that we had on the Sun in Sept. 2016 - he is FANTASTIC - Loved him. One of the reasons I want to know who will be on the Jade for March 23 sailing is hoping we will luck out and have Carlos again...PLEASE, PLEASE, PLEASE...hoping he will be on the BLISS for our MAY 2019 sailing as well...Can he please just adjust his contracts to suit us??? Yes, I know he can't...but he is that good... Yes, that was OUR Carlos on the Sun. :halo: Link to comment Share on other sites More sharing options...
Uniall Posted January 13, 2018 #52 Share Posted January 13, 2018 Thanks - we are obviously in tune. I have never met Carlos (I thought Adrian was the senior after Ruth but I bow to your knowledge) I accept as we had not met Carlos I made a wrong assumption. We have heard he is excellent. There's some interesting Norwegian folk lore regarding Ruth & Carlos. The story, as reported to me by one of the participants goes back 30 years ago. In 1988, Norwegian Cruise Line opened a small office in London staffed by four people. Office Manager: Andy Stuart (President CEO), Staff: Armando DeSilva (HD) Ruth Hagger (Retired Concierge) Carlos Zarate (Concierge) Link to comment Share on other sites More sharing options...
bmwman Posted January 13, 2018 #53 Share Posted January 13, 2018 SolidGoldCruiser To help pass the time while you "wonder" about the Getaway, here's some: Solid Gold "Wondering" music from the 1950's, before the "Music Died". :cool: THANK YOU so much the latter song was my late dads favourite and it has made smile so much tonight. True music none of this manufactured stuff now. BTW I think you folklore story is entirely accurate. Link to comment Share on other sites More sharing options...
bbyost Posted January 13, 2018 #54 Share Posted January 13, 2018 Who are the current Cruise Director and Concierge on the Sun? Link to comment Share on other sites More sharing options...
cruisegirl38 Posted January 14, 2018 #55 Share Posted January 14, 2018 Does anybody know who’s the CD on the Gem going on it in May. Thanks Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Beaver1975 Posted January 14, 2018 #56 Share Posted January 14, 2018 Thanks - we are obviously in tune. I have never met Carlos (I thought Adrian was the senior after Ruth but I bow to your knowledge) I accept as we had not met Carlos I made a wrong assumption. We have heard he is excellent. You are very correct about Adrian. Why else would he be selected to bring out new ships? Carlos is indeed very good at what he does, but Adrian is the cream of the crop. Link to comment Share on other sites More sharing options...
Uniall Posted January 14, 2018 #57 Share Posted January 14, 2018 Thanks - we are obviously in tune. I have never met Carlos (I thought Adrian was the senior after Ruth but I bow to your knowledge) I accept as we had not met Carlos I made a wrong assumption. We have heard he is excellent. You are very correct about Adrian. Why else would he be selected to bring out new ships? Carlos is indeed very good at what he does, but Adrian is the cream of the crop. You are both correct about Adrian being a great Concierge. He is efficient, exacting and the consummate professional. He's what you would expect of a Concierge in a 5 Star World Class hotel. He is able to provide his amazing service on the largest ships in the fleet. On the other hand, Carlos is personal, warmly engaging, and anticipatory of your needs. He is what you would expect of a Personal Assistant. His style of service is more time consuming and works better on mid size ships. He is also the senior concierge and harkens back to the smaller pre Epic fleet days Link to comment Share on other sites More sharing options...
bmwman Posted January 14, 2018 #58 Share Posted January 14, 2018 You are both correct about Adrian being a great Concierge. He is efficient, exacting and the consummate professional. He's what you would expect of a Concierge in a 5 Star World Class hotel. He is able to provide his amazing service on the largest ships in the fleet. On the other hand, Carlos is personal, warmly engaging, and anticipatory of your needs. He is what you would expect of a Personal Assistant. His style of service is more time consuming and works better on mid size ships. He is also the senior concierge and harkens back to the smaller pre Epic fleet days Thanks this is so insightful but does bring about the matter I raised with NCL. They have two styles of senior Crew those from the old school for the Jewel class and smaller and those for the bigger ships. I doubt the Great Armando da Silva would ever like or want to be HD on the Epic. For some being on the big ships is Kudos for other it is unnecessary agro for the same money!!. Uniall would you agree though that David C is fine example of someone who could do both concierge roles. There are some than can do both but talking to one HD he said moving between the classes is not easy as NCL have different expectations. Link to comment Share on other sites More sharing options...
Uniall Posted January 15, 2018 #59 Share Posted January 15, 2018 Thanks this is so insightful but does bring about the matter I raised with NCL. They have two styles of senior Crew those from the old school for the Jewel class and smaller and those for the bigger ships. I doubt the Great Armando da Silva would ever like or want to be HD on the Epic. For some being on the big ships is Kudos for other it is unnecessary agro for the same money!!. Uniall would you agree though that David C is fine example of someone who could do both concierge roles. There are some than can do both but talking to one HD he said moving between the classes is not easy as NCL have different expectations. I absolutely agree David Contreras can do both sizes of ships. But, as his father and I have agreed, we can't let David know we think that for fear it would go to his head. ;p Link to comment Share on other sites More sharing options...
bmwman Posted January 15, 2018 #60 Share Posted January 15, 2018 I absolutely agree David Contreras can do both sizes of ships. But, as his father and I have agreed, we can't let David know we think that for fear it would go to his head. ;p Got you- I think you and Jose are right Link to comment Share on other sites More sharing options...
napper777 Posted January 15, 2018 #61 Share Posted January 15, 2018 Who are the current Cruise Director and Concierge on the Sun? We were on Sun for Thanksgiving and the CD was Roberto - very funny guy. Concierge was Carlos Z Link to comment Share on other sites More sharing options...
tulch Posted January 15, 2018 #62 Share Posted January 15, 2018 Any guesses about staff for Epic? We leave on January 20. Thanks! Link to comment Share on other sites More sharing options...
bmwman Posted January 16, 2018 #63 Share Posted January 16, 2018 Any guesses about staff for Epic? We leave on January 20. Thanks! HD Martins leaves on that day! Who replaces him sorry do not know Concierge as far as I am aware is Hanno Link to comment Share on other sites More sharing options...
Uniall Posted January 17, 2018 #64 Share Posted January 17, 2018 "The Greatest Sin Is Mediocrity" Link to comment Share on other sites More sharing options...
Shidah Posted January 17, 2018 #65 Share Posted January 17, 2018 Epic Link to comment Share on other sites More sharing options...
FLcruisergrl Posted January 17, 2018 #66 Share Posted January 17, 2018 Epic Hanno is Concierge, I believe his Assistant is Wade. The HD is changing soon. Link to comment Share on other sites More sharing options...
bmwman Posted January 17, 2018 #67 Share Posted January 17, 2018 Hanno is Concierge, I believe his Assistant is Wade. The HD is changing soon. As I said on in and earlier post Sunday he goes. Link to comment Share on other sites More sharing options...
MsTanyaNYC Posted January 17, 2018 #68 Share Posted January 17, 2018 Wow how do you guys know all this info. You guys are great! I’m happy to know Tyler will be our CD for the March 3rd escape. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
bmwman Posted January 17, 2018 #69 Share Posted January 17, 2018 Wow how do you guys know all this info. You guys are great! I’m happy to know Tyler will be our CD for the March 3rd escape. Sent from my iPhone using Forums[ Personal contacts Link to comment Share on other sites More sharing options...
Shidah Posted January 18, 2018 #70 Share Posted January 18, 2018 Maybe I misunderstood your question, last cruise was Epic (last two actually), next is Breakaway (non-Haven though), then the Getaway (back to the Haven!) Link to comment Share on other sites More sharing options...
apietros Posted January 18, 2018 #71 Share Posted January 18, 2018 Hi all! Does anyone know who the concierge on the Getaway is? TIA! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted January 19, 2018 #72 Share Posted January 19, 2018 Is Yannis not still on MSC Divina? I heard from Yannis in December and he seemed very happy with MSC and he was on the Divina. He didn't know future assignment at that time. Link to comment Share on other sites More sharing options...
apietros Posted January 19, 2018 #73 Share Posted January 19, 2018 Hi again - does anyone know where Edgar, the Haven maitre’d, currently is? Thanks! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
bmwman Posted January 19, 2018 #74 Share Posted January 19, 2018 Hi again - does anyone know where Edgar, the Haven maitre’d, currently is? Thanks! Sent from my iPhone using Forums Haven Epic? and which Edgar the Honduran or other one Link to comment Share on other sites More sharing options...
apietros Posted January 19, 2018 #75 Share Posted January 19, 2018 Haven Epic? and which Edgar the Honduran or other one He is from the Philippines. He was previously in the Haven Breakaway - I am not sure if he still is because he had mentioned they might be moving him, but he wasn't sure to where. Link to comment Share on other sites More sharing options...
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