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Star: Tips, tricks, favorite areas and foods?


cruisingteachers4
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  • 3 weeks later...

We just came off the star yesterday.  It was a different experience from what we are used to, I believe a previous posted mentioned the staff appear to be new onboard this ship and are inexperienced.  We had to involve supervisors and managers on a couple occasions.  A child with a severe food allergy who never ordered a meal was given a meal containing all of her allergies.  The matre' d was immediately correcting the situation with servers and cooks and we were appropriately linked with the special diet waiter, then at the atrium cafe a blind adult in our party was scolded by the staff that the prices were printed on the board after asking the price for the candy.  The beverage manager was very apologetic and stated he would personally re-educate the person that NCL's policy for a blind passenger is to verbally read the pricing and describe the items to the passenger as well as escort the passenger to a seat.  

 

In regards to kids onboard, the ship no longer has water slides, there are no towel animals.  The kids club was a lot of fun for my 8 year old, her favorite activity is the end of cruise circus show.  

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