pugdad1 Posted June 4, 2018 #1 Share Posted June 4, 2018 I'm not using a vpn and cleared everything I know of, but the webpage still shows up as this. Can anyone offer advice? Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted June 4, 2018 #2 Share Posted June 4, 2018 No. Happens sometimes on other sites, but hasn't happened on Celebrity yet. EM Link to comment Share on other sites More sharing options...
oneputt18 Posted June 4, 2018 #3 Share Posted June 4, 2018 It happens to me occasionally when I use saved links, but not just on Celebrity. It is a Chrome glitch not Celebrity. Link to comment Share on other sites More sharing options...
Canadian Cruiser98 Posted June 4, 2018 #4 Share Posted June 4, 2018 This has happened to me a few times where the CSS doesn't load properly and the page is broken as a result, but usually refreshing the page does the trick. Link to comment Share on other sites More sharing options...
Water709 Posted June 4, 2018 #5 Share Posted June 4, 2018 I have been having trouble with the Celebrity website all morning. I put in my username and email and it asks me to fill out a black form. When I do it balks and says that username or email (I've tried both) is already taken, and to enter the password. When I do, it says the password is wrong, then it asks me one of my security questions. I answer it right and it says I have to reset the password. Three attempts and it keeps saying you can't repeat a password you've used. I'm not repeating a password I've used! Leaving on Celebrity Summit on 6/17 and was hoping to print out the sea pass, etc. :( Also, I tried accessing it through both Safari and Google Chrome. Link to comment Share on other sites More sharing options...
lovedecruise Posted June 5, 2018 #6 Share Posted June 5, 2018 I have been having trouble with the Celebrity website all morning. I put in my username and email and it asks me to fill out a black form. When I do it balks and says that username or email (I've tried both) is already taken, and to enter the password. When I do, it says the password is wrong, then it asks me one of my security questions. I answer it right and it says I have to reset the password. Three attempts and it keeps saying you can't repeat a password you've used. I'm not repeating a password I've used! Leaving on Celebrity Summit on 6/17 and was hoping to print out the sea pass, etc. :( Also, I tried accessing it through both Safari and Google Chrome. I had the same troubles and had to ring Celebrity in the end. He told me I was having problems with chrome as it wasn't updated on my computer. Even when updated, it is still temperamental so I tend to use Safari now. Link to comment Share on other sites More sharing options...
Z'Loth Posted June 5, 2018 #7 Share Posted June 5, 2018 It looks like the Cascading Style Sheet isn't loading. What is the URL you are using? Link to comment Share on other sites More sharing options...
pugdad1 Posted June 5, 2018 Author #8 Share Posted June 5, 2018 celebritycruises.com Link to comment Share on other sites More sharing options...
JBare Posted June 5, 2018 #9 Share Posted June 5, 2018 Its not just a Chrome issue, its happening to me today on Chrome, Firefox and Internet Explorer, exactly the same error so it will be a fundamental scripting error on the website. It will probably be fixed soon. Link to comment Share on other sites More sharing options...
JBare Posted June 5, 2018 #10 Share Posted June 5, 2018 Fixed a moment ago on all platforms, in the uk at least. Link to comment Share on other sites More sharing options...
watchdiva Posted June 5, 2018 #11 Share Posted June 5, 2018 I'm not using a vpn and cleared everything I know of, but the webpage still shows up as this. Can anyone offer advice? OMG...same here! I can access using my iPad but not using my desktop. Cleared cokies, etc. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted June 5, 2018 #12 Share Posted June 5, 2018 I could not sign in last night (June 4) on Chrome or Edge. Celebrity's web site gave me a black screen on both browsers claiming that my email address was already associated with a guest account; yes, mine! But it wouldn't let me sign in using what I knew to be the correct password. This morning, the same thing. Then I realized that Celebrity was probably trying to get me to sign in using my Royal Caribbean log in credentials. So I tried that, and it worked. Sheeshm why not say so?!! Of course, once I signed in, my upcoming cruise (in November) was not showing (although my prior cruising history was there, so that was a plus). I added the November reservation number and now I have that on the site as well. I don't understand why so many cruise lines, including Celebrity, do such a terrible job when it comes to their web sites. There's really no excuse for this. Link to comment Share on other sites More sharing options...
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