kelleherdl Posted July 2, 2018 #1 Share Posted July 2, 2018 We've sailed quite a bit on other cruise lines. We always get the obligatory 'buy/sign-up emails' for a few weeks/months out. But today we got a nice, long welcome aboard from the Captain. First time that has ever happened to us for any cruise. I took this as a nice touch that MSC is really lining up marketing and operations. They even got our matched MSC status right in the email, which is savvy contact marketing. I will definitely mention this to the Captain when we meet him. We sail this Saturday on Seaside. Dennis Sent from my QTASUN1 using Tapatalk Link to comment Share on other sites More sharing options...
Carolina Girl 99 Posted July 2, 2018 #2 Share Posted July 2, 2018 I don't remember getting a welcome aboard letter, but we DID get a nice photo of the Cruise Critic meet and mingle event that had a personal, handwritten message from Captain Massa on the back. I thought that was a nice touch! Link to comment Share on other sites More sharing options...
waterbabyfish Posted July 3, 2018 #3 Share Posted July 3, 2018 I would get a letter from the captain on princess Sent from my SM-S320VL using Forums mobile app Link to comment Share on other sites More sharing options...
riclop Posted July 3, 2018 #4 Share Posted July 3, 2018 Nice touch. Link to comment Share on other sites More sharing options...
Rare Beamafar Posted July 3, 2018 #5 Share Posted July 3, 2018 It depends on the captain; MSC have their very best, most friendly captains on US sailings as they go all out to woo the American market. Nothing like that happens for non-US sailings! Link to comment Share on other sites More sharing options...
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