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Allianz - 2 hour wait for a sales rep, no one available to take my payment

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Called Allianz to book a policy, was told it might be 2 hours before someone could call me. Not impressed. If they can't help me now, will they be available to help me if I have a real problem?


I talked to AIG today. They were helpful when I had several questions about a quote. Maybe AIG will get my business. The policies are similar but AIG has accidental death and dismemberment coverage which isn't availalbe on the Allianz policy.

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Never, ever had that problem with Allianz. Used them many times.


I ended up going with Allianz. DH wanted a cheaper policy. I suspect the wait might have been a sales rep who wanted to keep the commission for himself.

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