Water709 Posted September 18, 2018 #1 Share Posted September 18, 2018 I booked a cruise online on the Celebrity website last week, on Summit to Canada and New England for 6/2019. We realized yesterday that there is a conflict in traveling during that time, so we went to cancel the cruise on the online reservation, and cannot find the "cancel cruise" option anywhere on the reservation. Do we have to call to cancel a cruise booked online now? I have never had a problem canceling a cruise months ahead before, through the website. :( We live in the US, in PA. Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted September 18, 2018 #2 Share Posted September 18, 2018 You have to call as this cannot be done online. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted September 18, 2018 #3 Share Posted September 18, 2018 The cancel reservation option is found under Manage Reservation, Pay Balance area there is a link to cancel. Otherwise I would just call Celebrity. Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted September 18, 2018 #4 Share Posted September 18, 2018 The cancel reservation option is found under Manage Reservation, Pay Balance area there is a link to cancel. Otherwise I would just call Celebrity.Thank you, I had no idea you could do this. I stand corrected. Link to comment Share on other sites More sharing options...
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