Todd320 Posted December 20, 2018 #1 Share Posted December 20, 2018 Maybe this is common knowledge but for some it may be news. If you have Princess Platinum insurance and you cancel for any reason you get the refund in future cruise credits with an expiration date. What I did not know is that if you have an upcoming cruise already paid in full, then you get the cruise credit for the cancelled cruise refunded to your credit card. Actually you have a choice between refund or leave it on your future cruise credit balance. Link to comment Share on other sites More sharing options...
land lover Posted December 20, 2018 #2 Share Posted December 20, 2018 I have not cancelled a cruise but sometimes use their insurance, I did not know this thanks for posting......did they volunteer this info or did u ask if u could get the credit back on your card? Link to comment Share on other sites More sharing options...
cherylandtk Posted December 20, 2018 #3 Share Posted December 20, 2018 It depends partially on the amount of the credit as well as the timing, but what has essentially happened is the credit for the first cruise is applied to the cost of the second cruise, which now has been overpaid, so that amount is returned to you in cash/credit card refund. For technical purposes, you have been given a refund on the overpayment on the second cruise, not a refund on the first. 1 Link to comment Share on other sites More sharing options...
Todd320 Posted December 20, 2018 Author #4 Share Posted December 20, 2018 (edited) 25 minutes ago, land lover said: I have not cancelled a cruise but sometimes use their insurance, I did not know this thanks for posting......did they volunteer this info or did u ask if u could get the credit back on your card? Not really. We cancelled a 24 Nov cruise "any reason" thinking I would have to use it on a future booking. The credit sat in the cruise credit account for a few days then was automatically applied to our Jan 19th cruise that was paid in full. Not knowing I could get a refund, calls were made and the amount was put back into the future cruise credit account. It sat there for a week or so and then mysteriously was applied to another of our paid in full crises in Feb. This time I talked to a supervisor and she volunteered the information that it can be refunded to your credit card. Edited December 20, 2018 by Todd320 Link to comment Share on other sites More sharing options...
land lover Posted December 20, 2018 #5 Share Posted December 20, 2018 30 minutes ago, cherylandtk said: It depends partially on the amount of the credit as well as the timing, but what has essentially happened is the credit for the first cruise is applied to the cost of the second cruise, which now has been overpaid, so that amount is returned to you in cash/credit card refund. For technical purposes, you have been given a refund on the overpayment on the second cruise, not a refund on the first. Are u sure you are not a TA.....yes, I know you just know people in high places....memories of South America....and SNA..Lri...this new format of CC sucks.... Link to comment Share on other sites More sharing options...
land lover Posted December 20, 2018 #6 Share Posted December 20, 2018 9 minutes ago, Todd320 said: Not really. We cancelled a 24 Nov cruise "any reason" thinking I would have to use it on a future booking. The credit sat in the cruise credit account for a few days then was automatically applied to our Jan 19th cruise that was paid in full. Not knowing I could get a refund, calls were made and the amount was put back into the future cruise credit account. It sat there for a week or so and then mysteriously was applied to another of our paid in full crises in Feb. This time I talked to a supervisor and she volunteered the information that it can be refunded to your credit card. Thanks for the details... Link to comment Share on other sites More sharing options...
cherylandtk Posted December 20, 2018 #7 Share Posted December 20, 2018 19 minutes ago, land lover said: Are u sure you are not a TA.....yes, I know you just know people in high places....memories of South America....and SNA..Lri...this new format of CC sucks.... Hiya Lori..Lordy that cruise seems so long ago now...but such a memory. And you do know I get most of my knowledge from these boards over the years. That and personal experience, lol. Link to comment Share on other sites More sharing options...
greenie082756 Posted December 20, 2018 #8 Share Posted December 20, 2018 2 hours ago, cherylandtk said: It depends partially on the amount of the credit as well as the timing, but what has essentially happened is the credit for the first cruise is applied to the cost of the second cruise, which now has been overpaid, so that amount is returned to you in cash/credit card refund. For technical purposes, you have been given a refund on the overpayment on the second cruise, not a refund on the first. To me this sounds like ring around the rosy. Why not just either send a check, give FCC or apply credit back to a credit card if used? Thanks for sharing this information, hopefully I will not ever have to cancel a cruise 🙂 Link to comment Share on other sites More sharing options...
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