Clarea Posted April 6, 2019 #76 Share Posted April 6, 2019 1 hour ago, Boblovespikachu said: Do you have to take care of erroneous charges before disembarking or can you call after the cruise? ... You can call after the cruise. Link to comment Share on other sites More sharing options...
WeatherFx Posted April 7, 2019 #77 Share Posted April 7, 2019 We just got off Serenade yesterday. Last day of cruise I confirmed that I had no towels that were not returned. Checked my invoice on the app before I went to bed, all was well. On the door in the morning is the paper invoice with a towel charge of $50 added overnight. I went to GS and they "apologize for the charge and will credited me back immediately". Fortunately I caught it before I got off the ship so that it was easily resolved. Seems like they are substituting "towel charges" for the old "mini-bar charges" that you used to get. Link to comment Share on other sites More sharing options...
Boblovespikachu Posted April 7, 2019 #78 Share Posted April 7, 2019 2 hours ago, Host Clarea said: You can call after the cruise. Thanks! I have no idea why my message posted twice! Link to comment Share on other sites More sharing options...
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