Rare MrsTabs Posted April 8, 2019 #1 Share Posted April 8, 2019 Hi I have 'accidentally' booked another cruise 🙂 Long way off ( March 2021) Panama Canal on the Encore - our grown up kids will be with us and our daughter has a dairy allergy - what is the best way to approach this so she has a full experience food and drink wise onboard?? She is more than capable of managing day to day but what about when we eat in specialty restaurants? Who and when are the best to contact? Anyone else have experiences onboard they can share? Many thanks in advance Link to comment Share on other sites More sharing options...
mjkacmom Posted April 8, 2019 #2 Share Posted April 8, 2019 You will contact the special needs desk ahead of time, they will meet with her onboard and give her a phone number to call when she’s heading out to a meal. Her food that she has preordered will be delivered to your table (even in the buffet). She can also ask about specific dishes and if they are dairy free. Dd has celiac and loves cruisin* because she has so many option eating in a restaurant that she doesn’t on land. Link to comment Share on other sites More sharing options...
Rare MrsTabs Posted April 8, 2019 Author #3 Share Posted April 8, 2019 2 minutes ago, mjkacmom said: You will contact the special needs desk ahead of time, they will meet with her onboard and give her a phone number to call when she’s heading out to a meal. Her food that she has preordered will be delivered to your table (even in the buffet). She can also ask about specific dishes and if they are dairy free. Dd has celiac and loves cruisin* because she has so many option eating in a restaurant that she doesn’t on land. wow that is great info thanks so much - I will make sure to contact them Link to comment Share on other sites More sharing options...
noobcruiser Posted April 8, 2019 #4 Share Posted April 8, 2019 Lactose intolerant here! As a side note, almond milk is available on-board, you just have to ask for it. Link to comment Share on other sites More sharing options...
Deb and Jack Posted April 8, 2019 #5 Share Posted April 8, 2019 The access desk is wonderful. One cruise the matre d brought the next days menu and took our order to ensure my friends needs were met. They did this every night. Would deliver food whenever wherever she chose to eat. I was impressed Link to comment Share on other sites More sharing options...
Rare MrsTabs Posted April 8, 2019 Author #6 Share Posted April 8, 2019 This all sounds very reassuring - thanks so much for the replies Link to comment Share on other sites More sharing options...
LinnieRed Posted April 8, 2019 #7 Share Posted April 8, 2019 This is just a very personal observation: I have a severe egg allergy. At my age, I know what to eat and what to avoid. I have made one error in 40+ years and lived to talk about it. With that said, my personal preference is to manage my own eating. I have an intense dislike for having someone “review my dining options” with me. My DH accidentally mentioned to a waiter in the Haven restaurant that I was allergic and it was all very dramatic from there on. Just my thought about leaving it to the adult to decide how much fuss she wants to make about her dairy allergy. I mean this in the nicest way, and with all sincerity. Link to comment Share on other sites More sharing options...
Rare MrsTabs Posted April 8, 2019 Author #8 Share Posted April 8, 2019 5 minutes ago, LinnieRed said: This is just a very personal observation: I have a severe egg allergy. At my age, I know what to eat and what to avoid. I have made one error in 40+ years and lived to talk about it. With that said, my personal preference is to manage my own eating. I have an intense dislike for having someone “review my dining options” with me. My DH accidentally mentioned to a waiter in the Haven restaurant that I was allergic and it was all very dramatic from there on. Just my thought about leaving it to the adult to decide how much fuss she wants to make about her dairy allergy. I mean this in the nicest way, and with all sincerity. appreciate where you are coming from - she will be doing all that is necessary trust me - she is after all an adult - just wanted reassurance she had options - I will pass them on and then it is all up to her 1 Link to comment Share on other sites More sharing options...
janice2348 Posted April 10, 2019 #9 Share Posted April 10, 2019 If you have a true allergy I don’t recommend going it on your own. Food allergens can be hidden, plus it’s much easier on the staff, and you, if you alert them ahead of time. You don’t want to have an allergic reaction at sea. JMHO. Link to comment Share on other sites More sharing options...
suzequ Posted April 10, 2019 #10 Share Posted April 10, 2019 So, i am dairy allergic; dh and i have cruised alot on NCL (and elsewhere). I do not go the special needs desk route, since I don’t want to select my food a day + in advance and I’m fairly knowledgeable about what does/doesn’t typically have problems. That said I let my waitperson know my allergy, what causes problems and what doesn’t (for some reason many people assume dairy allergy = eggs). We discuss what I would like to order and she/he checks with the kitchen and if necessary I change my order. This has worked for me - I’ve never had a problem. Link to comment Share on other sites More sharing options...
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