kochleffel Posted June 2, 2019 #1 Share Posted June 2, 2019 Is it allowed? I'll need to go from Gamla Stan to the Frihamnen cruise terminal, and bus 76 seems to be the best way. I'll have rolling luggage and I think it would be easier to board through the rear door, if that's permitted. I'll be paying the fare with either the access card or the phone app. Link to comment Share on other sites More sharing options...
Desdichado62 Posted June 2, 2019 #2 Share Posted June 2, 2019 That is a good question. I am not sure but I think it depends on how many passengers there are on the bus. Normally you could board through the rear/middle doors (like you do if you have a stroller or etc) and then goto the front of the bus to activate/scan your ticket but if there are lots of passengers that might be hard. You could always try to contact them through this online form to ask: https://sl.se/sv/kundservice/kundservice-online/formular The English section only lists a phone number: https://sl.se/en/help--contact/ Link to comment Share on other sites More sharing options...
kochleffel Posted June 2, 2019 Author #3 Share Posted June 2, 2019 8 hours ago, Desdichado62 said: That is a good question. I am not sure but I think it depends on how many passengers there are on the bus. Normally you could board through the rear/middle doors (like you do if you have a stroller or etc) and then goto the front of the bus to activate/scan your ticket but if there are lots of passengers that might be hard. You could always try to contact them through this online form to ask: https://sl.se/sv/kundservice/kundservice-online/formular The English section only lists a phone number: https://sl.se/en/help--contact/ Thank you. I've used the contact form (difficult because it required every field to be filled, even if irrelevant). I think that if using the rear/middle door is OK with a stroller it would be OK with luggage, but there is still the question of getting to the front to pay the fare. Link to comment Share on other sites More sharing options...
kochleffel Posted June 10, 2019 Author #4 Share Posted June 10, 2019 It took almost a week, but here is the reply that I received: Thank you for contacting us. You may, with wheelchair, large luggage and for other reasons enter trough the middle door. Though we put the responsibility of decision to the driver in this case, he or her may want you to enter in the front. However you will need to go to the front and validate your ticket if the reason is luggage. Kind regards, Joakim SL Customer Service Link to comment Share on other sites More sharing options...
Desdichado62 Posted June 10, 2019 #5 Share Posted June 10, 2019 2 hours ago, kochleffel said: It took almost a week, but here is the reply that I received: Thank you for contacting us. You may, with wheelchair, large luggage and for other reasons enter trough the middle door. Though we put the responsibility of decision to the driver in this case, he or her may want you to enter in the front. However you will need to go to the front and validate your ticket if the reason is luggage. Kind regards, Joakim SL Customer Service Ok pretty much what I wrote above then. 😉 Link to comment Share on other sites More sharing options...
kochleffel Posted June 10, 2019 Author #6 Share Posted June 10, 2019 54 minutes ago, Desdichado62 said: Ok pretty much what I wrote above then. 😉 Yes. Link to comment Share on other sites More sharing options...
fly2themoon Posted June 18, 2019 #7 Share Posted June 18, 2019 (edited) On 6/10/2019 at 12:25 PM, kochleffel said: It took almost a week, but here is the reply that I received: Thank you for contacting us. You may, with wheelchair, large luggage and for other reasons enter trough the middle door. Though we put the responsibility of decision to the driver in this case, he or her may want you to enter in the front. However you will need to go to the front and validate your ticket if the reason is luggage. Kind regards, Joakim SL Customer Service Glad you received an answer. Edited June 18, 2019 by fly2themoon Left out word Link to comment Share on other sites More sharing options...
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