retafcruiser Posted July 29, 2019 #1 Share Posted July 29, 2019 After reading all the advise here, I decided to use an agency to book my Oceania cruise. I am just starting the process. My question is: does the agent collect all my information (passport, emergency contact, credit card, ETC.) that I used to enter on Oceania's site when booking? Or does Oceania allow me to take the agent's booking number and enter the information as before? Gope I have made my question clear. Thank you. Link to comment Share on other sites More sharing options...
StanandJim Posted July 29, 2019 #2 Share Posted July 29, 2019 There are two options: 1) You enter the information on the Oceania Site and then your Agent of choice takes over that booking 2) The Agent makes all of the arrangements. I would recommend option 2 as the Agent might offer some very sound advice. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted July 29, 2019 #3 Share Posted July 29, 2019 if you have sailed with O before you info may be still under your account on oceania The agent may take some details still but you can also update passport etc..on the Oceania site AFAIK Link to comment Share on other sites More sharing options...
Hawaiidan Posted July 30, 2019 #4 Share Posted July 30, 2019 20 hours ago, retafcruiser said: After reading all the advise here, I decided to use an agency to book my Oceania cruise. I am just starting the process. My question is: does the agent collect all my information (passport, emergency contact, credit card, ETC.) that I used to enter on Oceania's site when booking? Or does Oceania allow me to take the agent's booking number and enter the information as before? Gope I have made my question clear. Thank you. Both.... the agent will take it and also you can also enter it yourself on website... No ,the Agent will have a in house booking number for his reference as he may offer through that, special offers etc. that are agency specific. He will also get for you a Oceania booking number for use by you to manage your cruise things like shore ex, dining, etc Call it a double safety that everyone is on the same page. You probably know this, but all communications with the cruise line, after booking, like payment, cabin selection, OBC must be done through your Agent. If you call O they will politely refer you back to your agent. This is why you need to pick carefully and ask specific questions as to what the AGENT will do for you. like OBC's Rebates, Gratuities, , group sailing discounts etc. Link to comment Share on other sites More sharing options...
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