Concierge email to suite guests?

[JessandLevi]

Hello everyone!

 

It has been about 3 years since we have last sailed with Royal. 3 years ago we got emails for all of our cruises from the concierge about a month out asking if we wanted to book a cabana. We depart on Nov 30 on the Independence and we still haven't received our email. We are really hoping to book an over the water cabana at barefoot beach.

 

Should I try to find their email address and send them a quick email or should I just wait?

 

Thanks!

[Milwaukee Eight]

Generally about 3-5 days out for Suite Guests. 
 

Way too early now. Look for it a day or two either way on 27th. 

Edited November 4, 2019 by Milwaukee Eight

[JessandLevi]

Just now, Milwaukee Eight said:

Generally about 3-5 days out for Suite Guests. 
 

Way too early now. 

 

I guess that is something else that has changed in the last 3 years LOL we are trying to re-learn RCL. Thanks for the response.

[Milwaukee Eight]

You can try emailing ID_Concierge@rccl.com and asking. However, we we have tried this, they generally reply to contact again after letter. 

[JessandLevi]

1 minute ago, Milwaukee Eight said:

You can try emailing ID_Concierge@rccl.com and asking. However, we we have tried this, they generally reply to contact again after letter. 

 

Thanks. I may try that when it gets closer but for now I can wait a bit longer.

[Tulsacoker]

we typically get the email 6-7 days out from the cruise 

[Colorado Babe]

We get the email about a week out.

[mitz18]

2 hours ago, JessandLevi said:

 

we are trying to re-learn RCL. 

 

Aren’t we all, every day!

Edited November 4, 2019 by mitz18

[RFerrington]

The Concierge email has been coming consistently (lately) at 5 days prior to sailing.  It used to come a week before, but lately, it's been pretty much 5 days before sailing.

[JessandLevi]

25 minutes ago, mitz18 said:

 

Aren’t we all, every day!

 

It seems like so much has changed!

[JessandLevi]

Thanks for all the replies! I greatly appreciate it!