cruiser147147 Posted February 1, 2020 #26 Share Posted February 1, 2020 4 hours ago, fstuff1 said: noone from the credit desk got back to me. 😞 from past experience (on another ship), a 2 stripe accounting officer mans the credit desk on disembarkation morning. so i was hoping it was the same in my cruise. thankfully, i did not need to find out fstuff1 - please email me at nolacruiser at gmailcom Link to comment Share on other sites More sharing options...
Sam Ting Posted February 1, 2020 #27 Share Posted February 1, 2020 5 hours ago, fstuff1 said: Update: on the final night of the cruise, i went to bed at 11pm. ncl app still says i have unused obc. i woke up at 6:30am on disembarkation day. the ncl app says i no longer have any unused obc and the amount i owe seems correct. coincidental: i opted for email invoice for my cruise. my email acct received the invoice email at 3am on disembarkation day. it still says i have unused obc. so sometime between 3am and 6:30am, it was corrected. i'm betting that this was manually corrected. if it was auto-corrected by computer, then why didnt it display the correct balance i owe from the beginning? Probably had to do with your attitude about the one stripe thing. You do realize that just part of a costume they wear and really does not mean anything official except to the company, correct? Link to comment Share on other sites More sharing options...
fstuff1 Posted February 2, 2020 Author #28 Share Posted February 2, 2020 2 hours ago, Sam Ting said: You do realize that just part of a costume they wear and really does not mean anything official except to the company, correct? wut? Link to comment Share on other sites More sharing options...
Sand and Seas Posted February 3, 2020 #29 Share Posted February 3, 2020 I've had similar problems, but it went smoothly on my last couple of cruises in the last few months (Encore, Getaway & Bliss). I pay my DSC ahead of time before the cruise so there is one less confusing item on that final bill. I have experienced the 'non-refundable unused OBC' issue a few times before. Yes, the Finance officer on the last day is usually very good at clearing it up. As a last resort, I have called the NCL Customer Service post-cruise line and they fixed it before it hit my credit card. Link to comment Share on other sites More sharing options...
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