On board credit

[ACEMommy2008]

We booked our cruise through an online TA. Part of the promotion was $50 on board credit and our choice of an additional $50 OBC or $50 Amazon gift card. We chose OBC. Should I be seeing that OBC in my cruise planner on the Royal Caribbean website?  For some reason I thought last time I cruised, the OBC was available on the cruise planner to use to book excursions, specialty dining, etc. 

[Tulsacoker]

I dont believe OBC from a TA shows up in your planner. Might have to wait till you are on board

[molly361]

OBC from a TA usually does not show up online before your cruise.  It should show up once onboard by the second day.  The only time it might show up before is if the OBC is a pass thru from Royal

[paul1815]

Not sure how your TA works, but with ours we don't actually receive the OBC until we board the ship.

[Tulsacoker]

1 minute ago, molly361 said:

OBC from a TA usually does not show up online before your cruise.  It should show up once onboard by the second day.  The only time it might show up before is if the OBC is a pass thru from Royal

beat you by a second 😉  correct any OBC from Royal is available immediately on the Planner  

[ACEMommy2008]

Ok thank you for easing my mind!

[Merion_Mom]

1 hour ago, ACEMommy2008 said:

Ok thank you for easing my mind!

 

Please take any proof from your TA that you are supposed to have this OBC.  Sometimes it doesn't appear and you have to go to Guest Services and have a chat.  🙂 

[ACEMommy2008]

28 minutes ago, Merion_Mom said:

 

Please take any proof from your TA that you are supposed to have this OBC.  Sometimes it doesn't appear and you have to go to Guest Services and have a chat.  🙂 

Oh, great idea!!  Thank you!