rabin1 Posted March 7, 2020 #1 Share Posted March 7, 2020 Hi I just got a notice from Princess that they sent Fed Ex to me and charged me for the band for a cruise I cancelled in January. I tried calling but after an hour hold gave up. What should I do? I can't refuse it because I am on a release and it will be left if I am not here. I should not have been charged for this since it was canceled in January. Suggestions please..... Thank you Kathy Link to comment Share on other sites More sharing options...
JF - retired RRT Posted March 7, 2020 #2 Share Posted March 7, 2020 Don't open the box. Write return to sender and send it back. Link to comment Share on other sites More sharing options...
voljeep Posted March 7, 2020 #3 Share Posted March 7, 2020 2 different departments - 2 different cancellations needed ? Link to comment Share on other sites More sharing options...
Thrak Posted March 7, 2020 #4 Share Posted March 7, 2020 If you initially wanted the wristband and, unless you feel you will never book another Medallion cruise, just go with it and don't stress. You will be ahead of things with your wristband already procured. Link to comment Share on other sites More sharing options...
Rare milogurd Posted March 7, 2020 #5 Share Posted March 7, 2020 You didn't cancel the wristband. You cancelled the cruise. Link to comment Share on other sites More sharing options...
jeanandjim Posted March 8, 2020 #6 Share Posted March 8, 2020 OK, The cruise was priced at $$$$$$$$, and you successfully negotiated cancelling it. The cost of the bracelet was/is $, and you want us to help you with the logistics? Jim😎 Link to comment Share on other sites More sharing options...
pablo222 Posted March 8, 2020 #7 Share Posted March 8, 2020 15 hours ago, rabin1 said: Hi I just got a notice from Princess that they sent Fed Ex to me and charged me for the band for a cruise I cancelled in January. I tried calling but after an hour hold gave up. What should I do? I can't refuse it because I am on a release and it will be left if I am not here. I should not have been charged for this since it was canceled in January. Suggestions please..... Thank you Kathy I think you should be able to go to the fedex web site, and re-direct the package. You might have to create an account. 2 Link to comment Share on other sites More sharing options...
rabin1 Posted March 8, 2020 Author #8 Share Posted March 8, 2020 Thank you for your kind suggestions. I am goint to call or email Fed Ex. I have an account so that should work. This kind of made me feel bad after posting with all the people dying of the virus............we just got two cases over the weekend that died in Florida and two cases of new ones which live in Hollywood which they aren;t telling us much about. Broward County is where the airport and the port are. Have a wonderful day and thanks again. Be safe Kathy Link to comment Share on other sites More sharing options...
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