Refunds with "flexible air"

[Kwaj girl]

Princess cancelled our fully-paid Alaska cruise/tour that was booked with their "flexible air" ( instead of the instant-purchase air).  When requesting the 100% refund option this does this work with the air?  Is that air cost automatically refunded, too?

[gmjc2]

Our TA says that the air fare will be included in the refund if you choose that option!

[Kwaj girl]

Thanks, gmjc2.....I was hoping that would be the case.

[Thrak]

There are informative links located HERE

•  

•  

• What if I have Princess EZair^® on my booking? Is that covered too?
  The following guidance applies to guests in North America who purchased air via the EZair^® program.

  It depends; for Flexible Air, any outstanding cancellation fees will be added to the Future Cruise Credit. For Restricted Air, there may be a credit issued by the airline, which will become a separate Future Air Credit for that airline that can be used when booking your Princess Cruise (the credit only applies to that airline). The balance of the air cost paid will be added to your Future Cruise Credit.

  For guests in Australia & New Zealand where air credits are not available, applicable air cancellation fees will be added to your Future Cruise Credit instead.

[ringers0815]

Our "ticket fare" portion of the ez air costs was added to our FCC while the taxes and surchages/fees of the air ticket were refunded on our credit card.