gerig Posted July 31, 2022 #151 Share Posted July 31, 2022 39 minutes ago, Crystal04 said: A new comp offer was added on the Princess site for me, but I haven't received an email yet with the details and itinerary. It says earned 7.26, book by 11.1 , and sail by 12.31.24. I hope it's at least a balcony up to 20 days with Princess plus. I really want to book some vacations for next year! How do you find this in your offers? Link to comment Share on other sites More sharing options...
Crystal04 Posted July 31, 2022 #152 Share Posted July 31, 2022 It's in a strange place. Login to Princess. Go to my account. Then my profile, click on cruise savings/circle savings. Then click on onboard credits. It will give you a list of all your casino offers. It only has Freeplay amount, book by date, and sail date. Not many details on there. 1 Link to comment Share on other sites More sharing options...
gerig Posted August 1, 2022 #153 Share Posted August 1, 2022 17 hours ago, Crystal04 said: It's in a strange place. Login to Princess. Go to my account. Then my profile, click on cruise savings/circle savings. Then click on onboard credits. It will give you a list of all your casino offers. It only has Freeplay amount, book by date, and sail date. Not many details on there. I found it in my offers but no details Link to comment Share on other sites More sharing options...
CalLuvsCrusingToo Posted August 1, 2022 Author #154 Share Posted August 1, 2022 Unfortunately, the offers are listed on your account, long before you receive the details either my email or snail mail. And if you call Princess casino, they will tell you "we can't see the offer either" They also can't tell you the Campaign Code, which you will need to BOOK the offer. So its a waiting game.....To see the actual Details of your Offer. 1 Link to comment Share on other sites More sharing options...
macandlucy Posted August 1, 2022 #155 Share Posted August 1, 2022 Thanks for this info. I checked my account and found I had this offer as well. It does say 9990 - $250 freeplay (redeem casino) and then same book by 11/01/22 and sail by 12/31/24. Other offers (a couple of not that great vip offers) are still in my account, but they have a different number -- 8978. Do those numbers (9990 and 8978) mean anything? Link to comment Share on other sites More sharing options...
srpilo Posted August 2, 2022 #156 Share Posted August 2, 2022 How do you tell when Princess Casino's pay's of your comp cruise ? Do you received any "paid in full" invoice or any notice at all ? Our original casino booking say balance due by apox 7 days before the cruise, that doesnt leave much time to maybe find that the comp balance hasn't been paid by the casino dept if there's a problem ... Anyone with previous experiences would be helpful Link to comment Share on other sites More sharing options...
gerig Posted August 2, 2022 #157 Share Posted August 2, 2022 1 hour ago, srpilo said: How do you tell when Princess Casino's pay's of your comp cruise ? Do you received any "paid in full" invoice or any notice at all ? Our original casino booking say balance due by apox 7 days before the cruise, that doesnt leave much time to maybe find that the comp balance hasn't been paid by the casino dept if there's a problem ... Anyone with previous experiences would be helpful I would check in 7 days to make sure it was paid. Link to comment Share on other sites More sharing options...
srpilo Posted August 2, 2022 #158 Share Posted August 2, 2022 2 hours ago, gerig said: I would check in 7 days to make sure it was paid. Check how ? Call Princess Casino, Princess regular 800 number, text the Casino dept ? Anyone ever had a non-payment problem ? Link to comment Share on other sites More sharing options...
macandlucy Posted August 2, 2022 #159 Share Posted August 2, 2022 I am pretty new to Princess Casino bookings, but I think you call the regular Casino department number is the one you call. We currently have a comped cruise booking that sails August 13th. On Friday, I got an email from Princess with an attachment showing there was still a balance (due by July 27, so already past). I called the regular Casino 800 number to ask about it and the agent said it would be paid, they are really busy right now, but it would be paid. He suggested I call back on Friday, and said if it wasn't paid by then, they would escalate it. A week before sailing seems pretty late to me, but the agent did say they are busy and have a lot of casino bookings to deal with. I will call on Friday and will post then, balance paid or balance still owing. Link to comment Share on other sites More sharing options...
srpilo Posted August 2, 2022 #160 Share Posted August 2, 2022 (edited) 10 hours ago, macandlucy said: I am pretty new to Princess Casino bookings, but I think you call the regular Casino department number is the one you call. We currently have a comped cruise booking that sails August 13th. On Friday, I got an email from Princess with an attachment showing there was still a balance (due by July 27, so already past). I called the regular Casino 800 number to ask about it and the agent said it would be paid, they are really busy right now, but it would be paid. He suggested I call back on Friday, and said if it wasn't paid by then, they would escalate it. A week before sailing seems pretty late to me, but the agent did say they are busy and have a lot of casino bookings to deal with. I will call on Friday and will post then, balance paid or balance still owing. ` So Princess hasn't canceled your reservation already that had a balance due on 7-27-22 ? . Edited August 2, 2022 by srpilo Link to comment Share on other sites More sharing options...
macandlucy Posted August 3, 2022 #161 Share Posted August 3, 2022 No, they didn’t cancel it. As far as I know anyway! The agent just kept saying it would be paid. I plan to call again Friday as advised. Hope no unpleasant surprises await me. Link to comment Share on other sites More sharing options...
MamaStang Posted August 3, 2022 #162 Share Posted August 3, 2022 (edited) On 7/31/2022 at 1:35 PM, Crystal04 said: A new comp offer was added on the Princess site for me, but I haven't received an email yet with the details and itinerary. It says earned 7.26, book by 11.1 , and sail by 12.31.24. I hope it's at least a balcony up to 20 days with Princess plus. I really want to book some vacations for next year! We just got this offer via email. Offered us a minisuite, Princess Plus and $1500 fp. It also appears to include some places that we have not received before (more Europe and some Australia cruises show up when I do a search). Waiting for the casino line to open so I can check it out as we are currently booked on an Australia cruise this winter and will certainly change if so. Edited August 3, 2022 by MamaStang 1 Link to comment Share on other sites More sharing options...
macandlucy Posted August 3, 2022 #163 Share Posted August 3, 2022 My offer was for an inside cabin, $250 free play and no Princess Plus. Link to comment Share on other sites More sharing options...
memoak Posted August 3, 2022 #164 Share Posted August 3, 2022 Our latest was for free balcony $400 free play but no Princess Plus. Not good enough the Princess Plus is a big deal 2 Link to comment Share on other sites More sharing options...
macandlucy Posted August 3, 2022 #165 Share Posted August 3, 2022 Yes, I was disappointed that mine had no Princess Plus either. I was getting those Princess Plus included offers for a while, but lately it seems to be free inside stateroom and some freeplay, but no PP. I wonder if they will bring that back or if sales have rebounded enough that they don't have to offer it to smaller gamblers like me. I assume I can pay to add Princess Plus. Is it $50 per person, per day? And what about upgrades? If prices drop and the balcony cabins come down in price, will I need to pay the price of the balcony at booking time, or the difference in price between an inside and a balcony? Anyone know? Link to comment Share on other sites More sharing options...
Crystal04 Posted August 4, 2022 #166 Share Posted August 4, 2022 I don't think I will be booking without Princess Plus attached. I would rather get a downgraded room or less Freeplay. I'll keep waiting. 2 Link to comment Share on other sites More sharing options...
macandlucy Posted August 5, 2022 #167 Share Posted August 5, 2022 On 8/2/2022 at 5:05 AM, macandlucy said: I am pretty new to Princess Casino bookings, but I think you call the regular Casino department number is the one you call. We currently have a comped cruise booking that sails August 13th. On Friday, I got an email from Princess with an attachment showing there was still a balance (due by July 27, so already past). I called the regular Casino 800 number to ask about it and the agent said it would be paid, they are really busy right now, but it would be paid. He suggested I call back on Friday, and said if it wasn't paid by then, they would escalate it. A week before sailing seems pretty late to me, but the agent did say they are busy and have a lot of casino bookings to deal with. I will call on Friday and will post then, balance paid or balance still owing. Last night (Thursday) I got a new invoice showing balance owing had been paid. That is a load off my mind. We sail in 8 days, so they do seem to be leaving it closer to the sail date there days. 1 Link to comment Share on other sites More sharing options...
CalLuvsCrusingToo Posted August 9, 2022 Author #168 Share Posted August 9, 2022 Casino dept. is cutting it very close. Our cruise is in a week and a half. We got an email saying it needs to be paid off.....overdue. So I forwarded email to customer serv. last week. Still No reply. Guess I have to call tomorrow. 😏 Link to comment Share on other sites More sharing options...
CalLuvsCrusingToo Posted August 10, 2022 Author #169 Share Posted August 10, 2022 I received an email stating that my Sept. cruise has a zero balance. Ok. BUT we have a cruise in 9 days that still Hasn't been paid by Casino dept.🤔 I called today & was told, casino is paying 7 days from cruise. What? Thursday will be 7 days, and I will definately be calling. We Shouldn't have to. 🤨 Link to comment Share on other sites More sharing options...
uspearls Posted August 12, 2022 #170 Share Posted August 12, 2022 (edited) On 8/3/2022 at 12:12 PM, macandlucy said: Yes, I was disappointed that mine had no Princess Plus either. I was getting those Princess Plus included offers for a while, but lately it seems to be free inside stateroom and some freeplay, but no PP. I wonder if they will bring that back or if sales have rebounded enough that they don't have to offer it to smaller gamblers like me. I assume I can pay to add Princess Plus. Is it $50 per person, per day? And what about upgrades? If prices drop and the balcony cabins come down in price, will I need to pay the price of the balcony at booking time, or the difference in price between an inside and a balcony? Anyone know? Yes, you can add Princess Plus for $50 pp/day (or Premier for $75). The upgrade price is a fixed amount for the casino offers, unrelated to the public price of your preferred upgrade class (and unaffected by price fluctuations). Edited August 12, 2022 by uspearls 1 1 Link to comment Share on other sites More sharing options...
CalLuvsCrusingToo Posted August 14, 2022 Author #171 Share Posted August 14, 2022 Update: I sent emails to customerrelations@princesscruises.com also, casinoinquiry@princesscruises.com Along with a note of my displeasure at the Late payoff and causing undue stress. Signed my name with Elite#.......... ( don't know if it helps being Elite, but were tired of this nonsense.) The next day One of those email addys sent me an email, Paid in full.... although it does Still Show a Balance owing? I printed it, and plan to bring with us later this week. 1 Link to comment Share on other sites More sharing options...
tro604 Posted August 28, 2022 #172 Share Posted August 28, 2022 Hi folks! A question on the princess players offers. I've seen conflicting messaging in different channels. When booking a casino offer as a solo cruiser, are you required to pay double occupancy for the room? Or just the fare for the solo cruiser? I've seen conflicting information and the princess website with players club offers is TERRIBLE. Thanks in advance! Link to comment Share on other sites More sharing options...
Crystal04 Posted August 28, 2022 #173 Share Posted August 28, 2022 1 hour ago, tro604 said: Hi folks! A question on the princess players offers. I've seen conflicting messaging in different channels. When booking a casino offer as a solo cruiser, are you required to pay double occupancy for the room? Or just the fare for the solo cruiser? I've seen conflicting information and the princess website with players club offers is TERRIBLE. Thanks in advance! I have booked solo several times but with free rooms only and only pay taxes for one. I would suggest calling and asking. Link to comment Share on other sites More sharing options...
hightownCO Posted August 28, 2022 #174 Share Posted August 28, 2022 Thinks of taking advantage of a great offer - mini suite, $1500 free play, Princess Plus. Anyone know if this can be applied to two cruises back to back? Are all the perks good on both, including free play? thanks. Link to comment Share on other sites More sharing options...
Rare roxievegas Posted August 28, 2022 #175 Share Posted August 28, 2022 13 hours ago, hightownCO said: Thinks of taking advantage of a great offer - mini suite, $1500 free play, Princess Plus. Anyone know if this can be applied to two cruises back to back? Are all the perks good on both, including free play? thanks. If you read the offer small print, I believe that you get the free mini suite, princess plus, but not the free play for 2nd or 3rd cruise booked. Most offers are "up to three cruises" - but only one time for the free play. quote from one of my offers: " Casino free play applies to a single new booking" 1 Link to comment Share on other sites More sharing options...
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