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FCC Question


CruiserFLA
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I received a FCC for $200 for a cruise that was cancelled by Celebrity in June, 2020.  I used the FCC toward a new booking on Celebrity Apex April 24, 2021 which was made previously with a $500 refundable deposit.   However, I recently decided to cancel that cruise about 30 days ago and received my $500 deposit back within 2 weeks. However, i did not get anything back from Celebrity for the $200 FCC that I had also applied to the cancelled booking.  I tried to use the same FCC toward the cost of a separate booking on Celebrity Apex  January 23, 2022, but I received a rejection notice from Celebrity indicating the FCC had already been used.  So... my question is... If a FCC is used toward a new booking that is subsequently cancelled, does the FCC get cancelled as well?  Appreciate any insight from anyone who may have had a similar experience. Thank you.  

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The FCC should either be reinstated or be reissued.  You should call Celebrity or your TA to investigate.  The FCC should be good until the expiration date which I assume is 12/31/2021 for a sailing by 5/4/2022 since it was for a cancelled by Celebrity.

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