13cheermom Posted August 19, 2021 #1 Share Posted August 19, 2021 For anyone that has to do this, when you refared your EZ-Air flights and was to receive a refund of difference, did Princess automatically do this and apply back to cc? And if so about how long did it take, just looking for reasonable amount of time to wait. Had a situation last year where I waited and they never did until I called in to request it, didn't want to be in that loop again. Thanks for any information! Link to comment Share on other sites More sharing options...
1965 Posted August 19, 2021 #2 Share Posted August 19, 2021 1 hour ago, 13cheermom said: For anyone that has to do this, when you refared your EZ-Air flights and was to receive a refund of difference, did Princess automatically do this and apply back to cc? And if so about how long did it take, just looking for reasonable amount of time to wait. Had a situation last year where I waited and they never did until I called in to request it, didn't want to be in that loop again. Thanks for any information! I just rebooked air & am due a $156 refund. I'm also interested in how efficiently Princess will handle it. Link to comment Share on other sites More sharing options...
13cheermom Posted August 19, 2021 Author #3 Share Posted August 19, 2021 2 minutes ago, 1965 said: I just rebooked air & am due a $156 refund. I'm also interested in how efficiently Princess will handle it. So after being on hold for a lil over an hour, finally someone from air dept. said the refund is in processing right now. I made these changes on Sunday night, so she said the system is supposed to go through and clear out any credits due, and to expect to see it processed within a week. She also said if I don't see it then to call back. Evidently the air dept. can't access credit card info. and process refund, just initiate it if it's just sitting there. Good Luck with your refund! 1 Link to comment Share on other sites More sharing options...
racj846 Posted August 20, 2021 #4 Share Posted August 20, 2021 In late July I refared EZAir, having made final payment a couple of weeks earlier. TA advised I should see credit to my CC within a couple of weeks. Nothing there after four weeks so requested TA to check with Princess. Seems Princess decided to credit the TA's account !! So TA now sending me a check. 1 Link to comment Share on other sites More sharing options...
Rare Shelly97060 Posted August 20, 2021 #5 Share Posted August 20, 2021 In my experience your best bet for a speedy refund is to ask your TA to contact Princess and request they initiate the refund. The rep will forward the request to the appropriate department and that expedites your refund. Link to comment Share on other sites More sharing options...
Rare Coral Posted August 20, 2021 #6 Share Posted August 20, 2021 I had to have my TA call and have them call Princess to get a credit. Link to comment Share on other sites More sharing options...
Ofmyheart Posted August 20, 2021 #7 Share Posted August 20, 2021 Yes for me Princess refunded my CC. Can't remember the time frame Link to comment Share on other sites More sharing options...
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