nicolelarios Posted October 19, 2021 #1 Share Posted October 19, 2021 Good Morning, So we booked an extended Balcony on Floor 8 of the Magic for the Nov. 9 sailing. There are Suites available so I called in to see if we could upgrade and I would pay the price difference and they actually said no? Said I would have to cancel and rebook meaning loose what I already paid. So does that mean there is no way to upgrade to the suite or Aft? Link to comment Share on other sites More sharing options...
Rare lazydayz Posted October 19, 2021 #2 Share Posted October 19, 2021 18 minutes ago, nicolelarios said: Good Morning, So we booked an extended Balcony on Floor 8 of the Magic for the Nov. 9 sailing. There are Suites available so I called in to see if we could upgrade and I would pay the price difference and they actually said no? Said I would have to cancel and rebook meaning loose what I already paid. So does that mean there is no way to upgrade to the suite or Aft? I think that is correct. You can usually do this at the time of booking, if there are upgraded rooms available. But after the promotion has closed, I have not been able to upgrade. Link to comment Share on other sites More sharing options...
Elaine5715 Posted October 19, 2021 #3 Share Posted October 19, 2021 1 hour ago, nicolelarios said: Good Morning, So we booked an extended Balcony on Floor 8 of the Magic for the Nov. 9 sailing. There are Suites available so I called in to see if we could upgrade and I would pay the price difference and they actually said no? Said I would have to cancel and rebook meaning loose what I already paid. So does that mean there is no way to upgrade to the suite or Aft? You would need to contact the Casino Dept. If you are a high enough ranked guest, they will assist you. Link to comment Share on other sites More sharing options...
Mt Lassen Posted October 19, 2021 #4 Share Posted October 19, 2021 (edited) I was able to upgrade from a regular balcony to a premium balcony for the fare difference of $20. Both fares were casino rate. However, I lost the drinks on us while playing when I changed cabins. The drinks on us didn't matter to me. This was also after final payment. Edited October 19, 2021 by Mt Lassen Link to comment Share on other sites More sharing options...
knicks05 Posted October 19, 2021 #5 Share Posted October 19, 2021 I upgraded and also paid the difference Link to comment Share on other sites More sharing options...
nlktx49 Posted October 19, 2021 #6 Share Posted October 19, 2021 Do you have a PVP (Personal Vacation Planner)? If so, call them, they can probably work something out for you without you having to cancel and rebook. That just doesn't sound right! Link to comment Share on other sites More sharing options...
nicolelarios Posted October 19, 2021 Author #7 Share Posted October 19, 2021 8 minutes ago, nlktx49 said: Do you have a PVP (Personal Vacation Planner)? If so, call them, they can probably work something out for you without you having to cancel and rebook. That just doesn't sound right! I did have one, but I booked this at like 2am in the middle of the night without him. Doubt he could help me now. Oh well I am just hoping that Casino rooms can be included in the upgrade fairy calls, they have a lot of suites available, and we are 2 people in a 4 person room - which I am surprised I got it in the first place as I looked up for 4 people and there are only a couple available and none in our level. If not it is a very good room just would be cool to try a suite out. Link to comment Share on other sites More sharing options...
blivey Posted October 19, 2021 #8 Share Posted October 19, 2021 We booked a casino offer, also. I called about updating from inside to balcony. I, too, was told since promotion has expired, I would have to pay the going rate. I declined. Link to comment Share on other sites More sharing options...
vwrestler171 Posted October 19, 2021 #9 Share Posted October 19, 2021 That is weird, I've never had issues with upgrading before. Link to comment Share on other sites More sharing options...
Love being Mimi Posted October 19, 2021 #10 Share Posted October 19, 2021 What phone # to the casino do I call Link to comment Share on other sites More sharing options...
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