Precruise purchase incorrect charge for kid

[J0Y0US]

So I was looking at the dining plan for our upcoming cruise. When I select our family it correctly does $0 for our 3 year old but charges for the 4 year old. (ages are at time of sailing)

 

Is there a way to check the birthdates listed on the reservation to make sure they are correct? Has anyone else run in to this?

[Ashland]

5 hours ago, J0Y0US said:

So I was looking at the dining plan for our upcoming cruise. When I select our family it correctly does $0 for our 3 year old but charges for the 4 year old. (ages are at time of sailing)

 

Is there a way to check the birthdates listed on the reservation to make sure they are correct? Has anyone else run in to this?

I believe you should just book it for the two adults...then once onboard add your two under age kids.

 

[MissKathy107]

5 hours ago, J0Y0US said:

So I was looking at the dining plan for our upcoming cruise. When I select our family it correctly does $0 for our 3 year old but charges for the 4 year old. (ages are at time of sailing)

 

Is there a way to check the birthdates listed on the reservation to make sure they are correct? Has anyone else run in to this?

Not sure if this applies to you but it looks like they will adjust it on board. 

[Ken at the beach]

8 hours ago, J0Y0US said:

So I was looking at the dining plan for our upcoming cruise. When I select our family it correctly does $0 for our 3 year old but charges for the 4 year old. (ages are at time of sailing)

 

Is there a way to check the birthdates listed on the reservation to make sure they are correct? Has anyone else run in to this?

Call Royal and ask to check the birthrate or call your TA if you used one