First Time Suite Questions

[JacJacAttack]

On 3/26/2022 at 9:02 AM, cruisebeachgirl703 said:

George C  We are doing great just got back from a royal suite on summit it was a 70’s music cruise charter which we do every year, next cruise we have a corner aft sky suite on Beyond, most likely will try a move up 😁, hopefully we will cruise together again in the future. 

 

 

RBKL We just got off the Equinox in a Sky Suite that we received from a Move up offer. So thankful for the opportunity.
The Retreat Concierges were amazing. Even escorted us off the ship through a back door in the Retreat lounge.

 

This is a 2 part question. We are on the equinox in May and the Summit in July. The Concierges can change by then but also can stay the same, can you both please share who was on board for your recent cruise. Thanks. (we think that a few may have moved over from the edge, hopefully!)

We just got off the Equinox on Friday, 3/25 and Connor and Laura were the Retreat Concierges and they were AMAZING. I do know that Connor said he was headed to the Apex soon-ish. We told him we hoped he gets to the Beyond for our 2024 cruise. Joyce was the Retreat Lounge bartender and she was an absolute gem. We found ourselves headed to the Retreat Lounge for after dinner drinks with Joyce. 

[STLCRUISIN]

16 hours ago, bjahil47 said:

We are on Equinox now in a RS and have Ilyas as our Retreat Host aka butler.  He is terrible.  We have never had a butler that we have to call for everything.  I have to call for ice.  No afternoon snacks or afternoon tea I requested.  One more day and I am going to talk to Retreat Manager.  I do not like to get anyone in trouble but he is not good.  We do not ask for much.

Wow I can't believe you have such a terrible butler (Host). We had Orlando while in the Penthouse (#1611, port side). He was absolutely amazing and this was his first time back since the shutdown. He couldn't do any more for us then he did and we're not in any way demanding. I'm sorry you're going through this. If Jess is still onboard I would definitely  speak to her and get it taken care of.

[bjahil47]

3 hours ago, STLCRUISIN said:

Wow I can't believe you have such a terrible butler (Host). We had Orlando while in the Penthouse (#1611, port side). He was absolutely amazing and this was his first time back since the shutdown. He couldn't do any more for us then he did and we're not in any way demanding. I'm sorry you're going through this. If Jess is still onboard I would definitely  speak to her and get it taken care of.

We are in #1612.  He actually brought shrimp today for afternoon snack(second time he’s remembered and same as last time).  And I have to call for ice again!  Glad you had a wonderful butler!  I don’t want to complain and create animosity.  I’ll just keep calling  him!  We are having a great time despite him!