Cruise with confidence rebooking

[mustgo]

When must credits be used for a May 22 cruise be used or lost?

[VMax1700]

If you sign into your Mariner account on HAL website, it shows the credits and 'sail by' date.

[mustgo]

I have not yet cancelled the cruise,  so I cannot check that section.  I appreciate your trying to help, but I need to hear from someone who has the info I need.  Thank you

[VMax1700]

https://www.hollandamerica.com/en_US/worry-free-promise/flexible-cancellation.html

 

Terms & Conditions

Flexible Cancellation available for Holland America Line cruises sailing on or before September 30, 2022 ("Eligible Cruise"). This policy applies to new and existing bookings made on or before May 31, 2022 for Holland America Line sailings on or before September 30, 2022. Guests may cancel up to 30 days before the Eligible Cruise’s embarkation for any reason and receive a Future Cruise Credit (FCC) in the amount of any applicable cancellation fees and a refund of additional funds received to the original payment method. Within 30 days of embarkation, guests may cancel and receive the FCC if they or someone in their immediate travel party tests positive for COVID-19. Book by May 31, 2022 to qualify for the FCC benefit in lieu of paying cancellation fees. FCC value shall be determined by the actual non-refundable cancellation fees for the Eligible Cruise's booking, less any amount refunded in the form of original payment. Cancellation Protection Plan or Platinum Cancellation Protection Plan ("CPP"/"CPPP") premiums and reimbursed amounts shall not be included in the value of the FCC. Once verified and processed, the FCC will be applied to the consumer’s Mariner number. If consumer does not have a Mariner number, Holland America Line will create a Mariner number for the consumer. Consumer must use the FCC towards a future Holland America Line cruise that is booked by and sails within 12 months of the date of issue. FCC may be subject to additional terms and conditions as provided by Holland America Line and may not be used for deposits, taxes, fees, or port expenses, or CPP/CPPP. The value of the FCC and the Offer are non-transferable, are not redeemable for cash, and have no cash value. May not be combined with any other offers. Offer may be modified or withdrawn without prior notice. Any promotion or offer available during or with the Eligible Cruise booking shall not apply to the subsequent booking. May be subject to additional terms and conditions.

 

But that is for outside of 30 days.  Some of May 22 is already within 30 days of sailing.

[mustgo]

Yes, thank you, that is the info I needed

[mustgo]

We have Alaska May 14 booked and DH has acquired some medical problems not yet fully diagnosed.  I must make a decision by tomorrow.  I either cancel tomorrow and hope we can book something in the future or let it ride and maybe take the cruise or maybe be able to cancel and be reimbursed by Chase Saphire Reserve ins.  This one is a casino cruise so I am a gambler  (small time) and should like making such decisions, but don't.