mlsetc Posted April 11, 2022 #1 Share Posted April 11, 2022 Where in my online account can I find if NCL has added my shareholder OBC? Link to comment Share on other sites More sharing options...
dolphin1313 Posted April 11, 2022 #2 Share Posted April 11, 2022 5 minutes ago, mlsetc said: Where in my online account can I find if NCL has added my shareholder OBC? Look in the Vacation Summary in the list of Vacation Add-ons. Link to comment Share on other sites More sharing options...
mlsetc Posted April 14, 2022 Author #3 Share Posted April 14, 2022 Thank you Link to comment Share on other sites More sharing options...
dolphin1313 Posted April 14, 2022 #4 Share Posted April 14, 2022 29 minutes ago, mlsetc said: Thank you You're welcome. Link to comment Share on other sites More sharing options...
tokidoki Posted April 14, 2022 #5 Share Posted April 14, 2022 summary and reservation Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted April 14, 2022 #6 Share Posted April 14, 2022 On 4/11/2022 at 7:00 PM, mlsetc said: Where in my online account can I find if NCL has added my shareholder OBC? When you pull up your account, click on the SUMMARY tab. On the left hand column you should see your Shareholder benefit listed as "Onboard Spending Money" Link to comment Share on other sites More sharing options...
Rare Rob_H Posted April 14, 2022 #7 Share Posted April 14, 2022 When onboard, check that the OBC actually appears in your account in the app. It should be there by the second day. If it's not, go to guest services. Ours has been missing for three out of four cruises this year. They'll need to email Miami to check it, even when it appears on the summary. Often they'll even need a copy of the email you sent to the shareholder desk months ago. There's some process broken at Miami that means the ships frequently don't get notified of the shareholder OBC at all. Nobody at NCL seems to care. Link to comment Share on other sites More sharing options...
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