Cancel and change excursions online

[PSU]

Can you cancel and change excursions on Regent’s website when you are managing your reservation or do you have to call? I tried to rebook but it will not let me do it. My cruise is in two weeks. Barcelona to Istanbul on Explorer.

Thank you

[wishIweretravelling]

You can’t do it online. Call and they’ll handle it for you.

[douginct]

This is functionality that really should be added to the website.

[irishwitchy]

Totally agree on this point.   The website is rather dated and clunky for booking the excursions.   

[Mike Moore]

Good morning all. As noted above, this functionality does not currently exist on the website. We are redesigning the entire My Account area of the website from the ground up, which will take some time, but this functionality will be included in the new version when it goes live.

[lprp]

2 hours ago, Mike Moore said:

Good morning all. As noted above, this functionality does not currently exist on the website. We are redesigning the entire My Account area of the website from the ground up, which will take some time, but this functionality will be included in the new version when it goes live.

Thanks Mike, I was hoping you might see this thread and comment, you didn’t let us down….. again 😁

[wishIweretravelling]

4 hours ago, Mike Moore said:

Good morning all. As noted above, this functionality does not currently exist on the website. We are redesigning the entire My Account area of the website from the ground up, which will take some time, but this functionality will be included in the new version when it goes live.

Thanks. I'm glad to see that you are taking a holistic approach to this part of the site, rather than trying to band-aid the problems.

[PSU]

Thank you all.