uCruiser Posted June 2, 2022 #1 Share Posted June 2, 2022 (edited) The extra points are supposed to be added to our Voyager accounts before the cruise. Has anyone here received those points and know how long time before the cruise you will receive them?? I'll take advantage of this with a couple of cruises and bump myself into the Diamond level. I want to see it happen with the first cruise before I book the next though. Things doesn't always go as planned with MSC. https://www.msccruisesusa.com/manage-booking/msc-voyagers-club Edited June 2, 2022 by uCruiser spelling 1 Link to comment Share on other sites More sharing options...
phissy Posted June 4, 2022 #2 Share Posted June 4, 2022 (edited) MSC is not very good at following through with Voyager club points. Some have had no issue. First cruise with MSC, points deposited as promised. Next 2 cruises in November , YC. Just one deposit of 1500. This was during double points for Caribbean cruises last fall. 7 nt and 8 nt cruise, B2B. Emailed several times, finally gave up. Decided not worth the effort. Not sure how many points above Diamond are really necessary. Edited June 4, 2022 by phissy Link to comment Share on other sites More sharing options...
ddlb Posted June 4, 2022 #3 Share Posted June 4, 2022 Strange I had a four night cruise in September and December and somehow when I checked my points it came to 1500. I could not figure out how I got that amount but didn’t complain maybe one of the four night cruises got the extra 700 points Link to comment Share on other sites More sharing options...
uCruiser Posted June 4, 2022 Author #4 Share Posted June 4, 2022 At least you are supposed to get the points before the cruise, so if that doesn't happen then you can deal with them on board instead of on the phone Link to comment Share on other sites More sharing options...
neptuno Posted June 5, 2022 #5 Share Posted June 5, 2022 Good luck. I took me over a year and numerous emails to get my promised points. Even worse, MSC shows little appreciation of their past customers. In my case, years ago they did not provide the promised gold pin when status was achieved. Then they changed the rules and Black Status was simply gone without notice or explanation. Now you need to sail every three years to maintain. Link to comment Share on other sites More sharing options...
Chrisc154 Posted June 6, 2022 #6 Share Posted June 6, 2022 I got my points added in the last couple of days. I emailed mscdirect@msccruises.co.uk my booking details and a screenshot of the email with the offer on last week and they've been added. No reply to the email though Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted June 6, 2022 #7 Share Posted June 6, 2022 13 minutes ago, Chrisc154 said: I got my points added in the last couple of days. I emailed mscdirect@msccruises.co.uk my booking details and a screenshot of the email with the offer on last week and they've been added. No reply to the email though What is your sail date? Link to comment Share on other sites More sharing options...
Chrisc154 Posted June 6, 2022 #8 Share Posted June 6, 2022 This Saturday, 11/06 Link to comment Share on other sites More sharing options...
uCruiser Posted June 11, 2022 Author #9 Share Posted June 11, 2022 My cruise is 8 days out and still nothing. I did write them, and as usual they never bother replying. I'll give it a couple of days and then I will bombard them with phone calls, emails and social media posts until I see the points on my account. Link to comment Share on other sites More sharing options...
uCruiser Posted June 13, 2022 Author #10 Share Posted June 13, 2022 Received my points. Happy cruiser here! Link to comment Share on other sites More sharing options...
sm9690 Posted June 14, 2022 #11 Share Posted June 14, 2022 Does anybody happen to be able to clarify the below t&c's for the offer.... Terms and conditions Promotion valid for bookings confirmed from May 5th to June 30th, 2022 It is applicable for all summer departures 2022 until October 30th, 2022 It is not applicable to: Welcome Members or cruises that last less than 3 nights It is not retroactive and only applicable to new reservations It is not combinable with other discounts I'm reading it as cruises 1 or 2 nights aren't included but cruises 3 or more nights are included? I'm tempted to book a 3 night caribbean Link to comment Share on other sites More sharing options...
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